How to fix double NAT detected

Discus and support How to fix double NAT detected in XBoX on Consoles to solve the problem; It says a double NAT is detected and I can't connect my modem to my Xbox with wires because my family needs to use it to is there any other way to fix... Discussion in 'XBoX on Consoles' started by Gavin Lawrence1, Apr 6, 2023.

  1. Gavin Lawrence1
    Gavin Lawrence1 Guest

    How to fix double NAT detected


    It says a double NAT is detected and I can't connect my modem to my Xbox with wires because my family needs to use it to is there any other way to fix it

    :)
     
    Gavin Lawrence1, Apr 6, 2023
    #1
  2. Ronnieee Win User

    How to fix double NAT detected

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with double NAT problem.

    You may check this link for steps that you can do to help:

    https://support.xbox.com/en-US/help/hardware-ne...
  3. taidara Win User

    Double NAT detected, not sure how to fix it

    Alright so I've just moved to Spain and we got a modem router and ive just noticed that my NAT type on xbox is strict and it says that a Double NAT is detected and i don't really know to solve it or do anything to change that. The modem is an Asus
    (Asustek Computer inc.) and when I was looking for a solution my model type wasnt there. Model 4G-N12 (ignore whatever model it makes me put)
    Is your ASUS 4G-N12 connected to a 4G LTE mobile broadband service?
  4. ChrisCalvin71 Win User

    Double NAT detected, not sure how to fix it

    Nom,

    You can check the network settings support page, https://support.xbox.com/en-US/xbox-one/networking/network-settings, and make sure you have eveything set correctly if you have not already done so. If you have done this you can hit the contact us icon toward
    the bottom of the page. I would say No Thanks to the online chat and get to the next selection of topics and get to the option to receive a call from a rep.

    You may even have to call your isp and have them look into this as well.
  5. Tormaz Win User

    Double NAT detected, not sure how to fix it

    Hello!

    Double NAT is typically caused by having more than one networking device that is doing NAT such as a modem/router connected to another router. If you do have more than one device it would be a matter of disabling NAT on one of them, or removing the additional
    piece of hardware.
  6. Brother Chaotic Win User

    Double NAT detected, not sure how to fix it

    So you have a modem, is it a wireless gateway (acts as a router)? Do you have a wireless router too? If you have both then both are providing you with a NAT. I had the same issue with different equipment. I'll look into the solution.
Thema:

How to fix double NAT detected

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