How to find my account details such as email address on Xbox 360?

Hi all.

My daughter hasn't used her xbox 360 for a few months but fancied a game tonight. Her Gold membership had expired so I found a reasonable deal (EBuyer) and purchased a 12 months code on my PC.

The EBayer purchase redirected me to the Microsoft website to redeem the code, and I had a choice of two logins - I chose the one I thought was the more likely!

The membership isn't appearing on her xbox account when she signs in by clicking on her profile image, so the first thing I tried to do was to find out what email address etc she was using associated with that profile, but darned if I can find it. When I
go to 'Settings' > 'Account' and 'Billing Info' for example, it returns a Status Code 8007045d.

What is this, please? Can you please direct me to where I should find out her account details such as her logon email address on the Xbox?

If it turns out that my daughter logs on using a different email address to the one I sued to redeem the Gold, can I transfer it? If not, what can I do?!

Many thanks for any help.

:)

 

Forgot my email

Details on how find your email address can be found
here

 

Completely delete my Xbox Live Account

Hey, I use google mail and some of you may know when google mail first came out in the UK your email address would end with @googlemail.com but last year they changed this to @gmail.com so this gave me two email address to the same email account.

My xbox live account was made with the @googlemail.com email address however now that I've been using @gmail.com as my standard email address when I went to log into my xbox live account on my computer I accidentally used my gmail email address instead
of googlemail.com but the new log in system instead on telling you that no such account exists it creates you a new account, when I entered the other details such as date of virth I just rushed it and assumed it was security related.

Now I want to delete this account (the one I'm currently posting on) so then I can change my actual xbox live account to my gmail email address.

Thanks

Leo

 

Hey there!

As we are a public facing service here on the forums, we are unable to help with specific account/billing related issues. You'll want to give our

phone team a ring and work with them. They can help you out with the account related issues. If you redeemed the Gold on the wrong account, the phone team may be able to help you out with that but we can't guarantee it.

Good luck and let us know if you have any further questions.

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Xbox Forums Staff



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