How to factory reset a Xbox One s

I tried to do this and held down the two buttons specified and followed the rest of the rest the instructions but I never got the second chime after holding for 45 seconds and it never reset my Xbox

Hi Zach!

Check to see if you can bring up the Xbox Startup Troubleshooter:

1. Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.
2. Wait 30 seconds, and then plug the mains lead back in.
3. Press and hold the Pair button and the Eject button on the console, and then press the Xbox button on the console.

Note The Xbox Series S and the Xbox One S All-Digital Edition do not have Eject buttons. You can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button (steps 3 and 4) and then pressing the Xbox button.

4. Continue holding the Pair and Eject buttons for 10-15 seconds.
5. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.
6. The console should power up and take you directly to the Xbox Start-up Trouble-shooter.

You should be able to see an option to "Reset this Xbox".

My name is Loren. I'm an Independent Advisor, and I'll be glad to help you today.

If you can get into the settings do this:

- Press the Xbox button to open the guide.

- Select System > Settings > System > Console info.

- Select Reset console.

If you can't get into the settings perform these steps.

- Turn your Xbox off

- Press and hold both the bind button and the eject button on your Xbox.

NOTE: The bind button is the one you use to sync wireless controllers to your Xbox, and the eject button is the one you use to eject discs.

- With the bind and eject buttons still held down, press and release the power button. At this time, you will hear a startup chime.

- Continue holding the bind and eject buttons until you hear the startup chime a second time

- Release the bind and eject buttons.

- Select Reset this Xbox from the menu.

hi,

try to make a factory reset with the option to keep your data. you need your login information.

https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

I think the factory reset will not work. I came from an Xbox S for Xbox X, and the problem was already on Xbox S.

I think the problem is not linked to the console, but apparently in the account.

try one of this two reset Options

Reset Console

How to reset your console to factory defaults on Xbox One https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

How to reset your Xbox One console to factory defaults using a USB flash drive https://support.xbox.com/en-US/xbox-one/console/reset-factory-defaults-using-usb-flash-drive