How to download a already bought app that says you have to buy again

Discus and support How to download a already bought app that says you have to buy again in XBoX Games and Apps to solve the problem; Do you guys know how to install a game that you payed for but the xbox says you haven't payed even though you have? I've had this problem for the last... Discussion in 'XBoX Games and Apps' started by Kallum Thomson, Feb 20, 2023.

  1. How to download a already bought app that says you have to buy again


    Do you guys know how to install a game that you payed for but the xbox says you haven't payed even though you have? I've had this problem for the last 2 games now. First it was gta 5 then it was prison architect. Thanks!

    :)
     
    Kallum Thomson, Feb 20, 2023
    #1
  2. John P_14 Win User

    How to download a already bought app that says you have to buy again

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    We need to verify if your transaction for those games is showing as "Completed" or not. Kindly sign in at https://account.microsoft.com/billing/orders to check your transactions. If they are showing as "Completed", kindly follow the steps below and see if it helps.

    Please try to resync your Xbox profile to your console by following the steps below. Make sure that you know your account logins before doing these steps.

    REMOVE PROFILE:

    To remove a profile: From Profile & system, select Settings > Account > Remove accounts. Select a profile, then select Remove.

    POWER CYCLE CONSOLE:

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait at least 10 seconds. This step resets the power supply.

    3. Plug the console power cable back in.

    4. Press the Xbox button on your console to turn it on.

    RE-ADD PROFILE:

    To add an Xbox profile to a console, press the Xbox button to open the guide and go to Profile & system. Select Add or switch, and then select Add new and follow the instructions.
  3. AlBundy001 Win User

    black ops 1 dlc 1 not showing up on xbox one?

    No. It says I have already bought. my gamertag is always the same. on xbox live in my games, are only the packets

    Annihilation and Escalation:pack2.

    if I want to buy it again: i have the package already bought. It is available on Xbox 360 for download.
  4. Rodrigo Oliver Win User

    i already bought a game but it says i have to buy it again

    Hi Alexandre, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, reset the store and try installing the game again.

    To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

    Close the store and reopen it.

    Then, on the Microsoft Store, type your game name: "Sea of Thieves".

    Load the game page and click on "Install".

    Let me know if it works!
  5. BigLadShlorp Win User

    i already bought a game but it says i have to buy it again

    just to clarify it is the same account and I cant find it in the purchase history
  6. Saeleth Win User

    i already bought a game but it says i have to buy it again

    In a case like that it is likely an issue of not being logged into the right account. Double check that you are logging into the correct Windows 10 account and not a guest account by accident, I can almost promise that is the issue you are running into.
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How to download a already bought app that says you have to buy again

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