How to dispute a charge made on xbox1

Hey there!

Thank you for reaching out to us on the Forums, In order to get this looked over you would need to speak to a billing specialist.

Go ahead and
Contact Xbox Support and follow the steps below to request the callback.

Step 1: Select Xbox One

Step 2: Select see other options and then under My account you will select
See my purchase history

Step 3: Select Show contact options

Step: 4: select the option that is best for you to get a hold of an agent.

Hope this helps.

Hey there!

Thank you for reaching out to us on the Forums, In order to get this looked over you would need to speak to a billing specialist.

Go ahead and
Contact Xbox Support and follow the steps below to request the callback.

Step 1: Select Xbox One

Step 2: Select see other options and then under My account you will select
See my purchase history

Step 3: Select Show contact options

Step: 4: select the option that is best for you to get a hold of an agent.

Hope this helps.

I have numerous charges on my grandsons xbox one account that were not authorized on my debit card. I would like to speak to someone about getting my money back.

You could contact
Microsoft Support directly to dispute a charge. I have also attached the link for

requesting a refund.

Only way to get anything figured out when it comes to charges and refunds is to contact Microsoft support directly using the links above for security purposes.

You can contact the official Xbox support by using this link support.xbox.com/contact-us