How to create a microsoft account with an email that is said to already be in use, but it...

Hello, Luka L. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear your account was compromised.

IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, you can try retrieving your account by following some recommendations provided in this related article from Microsoft:

https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If none of those methods work, I regret to inform you that this means it's not possible to recover the account.

Additionally, it's important to mention that according to the following article from Microsoft: “Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.” and Microsoft domain emails (like @hotmail.com, @live.com, @outlook.com, or @msn.com), can't be associated with any Microsoft account again.

Reference link:
https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

Therefore, the reason you see that message when attempting to create a new Microsoft account under the same email address, it's due to that email being associated with a Microsoft in the past.

Not only that, but please note that even if you manage to create a new Microsoft account under the previous email address. That doesn't mean that you will recover everything because that information is associated with the Microsoft account itself and not the email address.

Furthermore, you may want to check out this article about contacting Microsoft support regarding Microsoft accounts:

https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

I'll remain attentive to any other inquiry you may have.

Regards,

Arturo.

How do I create a new Microsoft account with the same email address as the Microsoft account I am using right now, when I go to create a new account it says I can't use the email because it's already used for this account?

How do I create a new Microsoft account with the same email address as the Microsoft account I am using right now, when I go to create a new account it says I can't use the email because it's already used for this account?

What the person above said is flat out incorrect as far as I am aware.

Unless something has changed very recently youve never been able to have two different Microsoft accounts under the same primary email address. Its always been one unique email per account.

The link you posted describes how you change emails by adding an alias, then removing the previous email (alias) associated with the Xbox account (i.e. Microsoft account). The problem is I can't add the email I've just created because, upon realisation,
I have instead created a Microsoft account (and as such the email I entered is now the primary alias to said account), which is why I was thinking them as two separate things. I can't link an existing Microsoft account as an alias, and I can't use the email
for that new Microsoft account because it's already an alias. I think there should be clearer documentation about this because it is confusing. Ages ago, every new email you'd create was just that - an email. Nowadays though it's Microsoft accounts and aliases,
and linking emails with Microsoft accounts. Confusing stuff.

Hello Spyco,

Thanks for coming to the forums with your issue. If you already have an account created with an email, you are unable to create a new one. You can sign in with the email you are currently using and the password you used to use the account that was already
created. Otherwise, you will have to use a different email not associated to Microsoft or Xbox and create a new account.

https://support.xbox.com/my-account/microsoft-account/choose-email

Thanks,

Brad