How to contact with microsoft, that my old account got hacked and I would want it back?

Discus and support How to contact with microsoft, that my old account got hacked and I would want it back? in XBoX Accessibility to solve the problem; Hi! I created my microsoft account years ago, when I got my first xbox. Long story short, I got hacked and someone logged into my account, stole it... Discussion in 'XBoX Accessibility' started by Zétény Légrádi, Apr 30, 2025 at 1:22 AM.

  1. Zétény Légrádi
    Zétény Légrádi Guest

    How to contact with microsoft, that my old account got hacked and I would want it back?


    Hi! I created my microsoft account years ago, when I got my first xbox.

    Long story short, I got hacked and someone logged into my account, stole it and I spent a lot of money on it. How can I contact microsoft? Like in Hungary. Online? Someways?

    :)
     
    Zétény Légrádi, Apr 30, 2025 at 1:22 AM
    #1
  2. Mario.H.P. Win User

    How to contact with microsoft, that my old account got hacked and I would want it back?

    Hello, Zétény! My name is Mario and I welcome you to the Microsoft Xbox Community!

    I can understand your concern and please don't worry I am here to help you.

    In the following link you can follow the step by step process to recover your account: https://account.live.com/acsr

    From there you can use a new email address to recover your account and have the Microsoft team contact you.

    I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

    Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.
  3. Juulentte Win User

    My xbox account got hacked and deleted!

    Hey Geroges! I got on my account but i can't seem to get into my xbox profile since the person that hacked it changed the email. Do you have any idea how i can get my old xbox account back and not my microsoft email since i just got it. Please
  4. C Zakila Win User

    Recover Hacked Account

    The problem I'm facing is my Microsoft account got deleted and cannot be recovered for some reason, I wanted to get back my minecraft account in my hacked Microsoft account.
  5. Hoskayra Win User

    My account got hack and i want it back

    Hello Jyan B, My name is oskayra and it will be a pleasure to help you.

    I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

    You can recover your account by completing the recovery form.

    https://account.live.com/acsr

    This is the only alternative or solution to recover an account, support cannot help with this type of case because they are not authorized, leaving the form as an option, if the form cannot be filled out for X or Y reason then unfortunately it is not possible. You will be able to recover your account.

    Kind regards,
    Oskayra.
  6. onyxishere Win User

    I want my old account back.. how to?

    That is a tough one. Especially if the tag does not currently reside on a console. What I would suggest is call phone support and explain the issue to them. They may be able to assist you.

    1-800-469-9269 in North America
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How to contact with microsoft, that my old account got hacked and I would want it back?

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