How to contact Microsoft about my stick drift on my elite controller stick drift

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...

Hope this helps!

That is strange. I've only ever had stick drift on my old 360 controllers. I don't know if the standard Xbox one controllers have it, but the Xbox Elite controller sticks can be adjusted to have dead zones to avoid drift. Check in the Xbox Accessories
app if you can adjust it for normal controllers.

Have my elite controller set up and still drifts. Can't do standard controller. Did notice they drift worse on any COD.

My elite controller has terrible left stick drift. Expected more for $190, in the controller app it has no problem snapping to centre before it begins drifting forward, you'd think there'd be an option to calibrate the sticks ffs. Judging by how hard it
is to find info on who to contact and what my options are, it doesn't seem like they really stand behind this product. This appears to be a big issue with these.

I have two original elite controllers and one pf the new elite 2 controllers that I got my son for Christmas. They all have drift issues with the left sticks. I hd thought it would be addressed with the new version, but I guess not. Please help
make this right.

Unfortunately, stick drift seems all too common in this current generation on Xbox, on PS4, and even on Switch. I wonder if it's because so many games use the sticks at buttons as well, which is leading to extra pressure being exerted? I've lost many controllers
to stick drift, and looking at the forums and reddit, a lot of people are complaining about stick drift issues from day one with the Elite series 2. Fingers crossed that Xbox can address the issue for everybody affected by it.

Deadzones aren't really intended to fix stick drift. Stick drift is a fault that needs repairing.

And the customisation is another reason to buy the Elite. They need to make it different from the standard controller.