How to contact forza horizon 5 for a ban remove

okafmohammed · Jan 30, 2025 at 3:13 AM

i got banned by misunderstanding from forza horizon 5

A couple of Month ago, my google and microsoft accounts got hacked, including my Xbox account, i made the actions to get these accounts back, which i did, i went back to play FH5 i find out that my progession gets improved and my credit rises to the infinite, i thought that maybe some bug happened during the time when i lost my account, like what happened in fh5 during covid when we get 200 wheelspins, i didn't realize that someone who hacked it puts some mods and hacking in my account. im requesting to reverse and remove the ban from my account? because i never hacked a game or do cheat things on my xbox account, i still want to play online in fh5 because its the best game , and my history with the games is clean, as fh4 as an example

i'm struggling to play online in fh5 and its been more than 2 weeks, i'm sure someone hacked my xbox account and Mod my fh5. they even put my xbox account to sell it somewhere and i will leave a message from someone saw that deal

i post a ticket in support https://support.forzamotorsport.net/ . and it seems that they won't take it for serious as i get some answers from a support called @Zeta,

this is the tickets

i really wanna get my account back , even if it costs me to restart my progression from 0%

:)

The_Last_DJ

Hello Okafmohammed! I'm Kris and I'd be happy to help you with your question.

If you FH5 account is still banned but your Xbox account is now fine, only Forza Support will be able to resolve this. Xbox Support will have no access the Forza account side of things.

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, regarding your question, I believe that the ban is only valid for Forza Horizon 4, as Forza Horizon 5 is a new game, so you can pre-order Forza Horizon 5 with ease. Anyway, I recommend that you contact game support for more information about this. To contact them please use the link below.

https://support.forzamotorsport.net/hc/en-us/re...

*We thank you in advance for contacting us, I hope this can help you.

Almiri Khvan

Hey , bro, you fixed this lags and sound-lags in Forza Horizon 5? How? Please ask me, i am playing Forza Horizon 4 , but Forza Horizon 5 don't work with this wheel, i am sad

Just Creech

Unfortunately, that is not something we can help with in this forum. The developer is the right group to contact, and you can do so at this link: Forza Horizon 5 – Forza Support (forzamotorsport.net).

Respectfully,

OpticRJames

I do understand how you feel about it and I know that you just want to be able to play the game again without any issues. You can also try contacting them through their community forums page where they provide resolutions to issues. Please check out this link, https://forums.forza.net/c/forza-horizon/forza-....

How to contact forza horizon 5 for a ban remove