how to connect my remote that wont connect to my Xbox one

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We may need to perform a powercycle on your Xbox by following the steps below accordingly:

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Unplug your console for 5 minutes.

3. Turn your console back on by pressing the Xbox button on the console.

If you've not already done so. Take a look over the following link for information on using your Xbox One controller with a Windows PC.

https://support.xbox.com/xbox-on-windows/accessories/connect-xbox-one-controller-to-pc

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