How to Complain to a Developer

Discus and support How to Complain to a Developer in XBoX on Consoles to solve the problem; How to properly use a beta version to make changes and not scream at the world. Yes, I understand, the game is not due out for MONTHS but with the way... Discussion in 'XBoX on Consoles' started by Galactic Geek, Feb 4, 2015.

  1. tohellnbak
    tohellnbak Guest

    How to Complain to a Developer


    How to properly use a beta version to make changes and not scream at the world. Yes, I understand, the game is not due out for MONTHS but with the way games are, they are made to adjust and fix on the fly.

    www.gamespot.com/.../1100-6425109
     
    tohellnbak, Feb 5, 2015
    #31
  2. Ah, a realist are you, LSW? Well, no wonder you're so negative-minded. While it's important to look at things realistically, I also like to keep an open mind. How to Complain to a Developer ;)
     
    Galactic Geek, Feb 6, 2015
    #32
  3. NxtDoc1851
    NxtDoc1851 Guest
    I am not sure if this has already been said in the very popular thread GG. As you know, I am a fan of Assassin's Creed. And I personally do not believe the game needs to be a annual release. Ubisoft has already come out and said that they will not think
    about changing the release of Assassin's Creed "until sales say otherwise". At least Ubisoft admits sales are what will make them change their formula.

    Personally, I believe that is the case for most Publisher's.
     
    NxtDoc1851, Feb 6, 2015
    #33
  4. How to Complain to a Developer

    Well, of course. They'd be suicidal to not follow the money, but that doesn't automatically mean they'll ignore input from their fans (the reasonable, polite ones anyways).
     
    Galactic Geek, Feb 6, 2015
    #34
  5. NxtDoc1851
    NxtDoc1851 Guest
    I agree. I do believe they listen to the fans. However, with the botched release of Unity (and most games now, release and patch on the go bull crap) you would think they would slow it down. At the behest of the almighty dollar they push their developers
    to harsh and unrealistic deadlines.

    I understand it is a business. And I understand that they do their best to turn a profit. But at the end of 2014 Ubisoft gave me Far Cry 4 (my choice of the free game) and others the DLC for free. There is no way they made money off of that.
     
    NxtDoc1851, Feb 6, 2015
    #35
  6. John Dowding
    John Dowding Guest
    Unity was globally beta tested and was clearly not ready for release but was released anyway. To even suggest that Ubi listened to anyone is clearly naive in the extreme.
     
    John Dowding, Feb 6, 2015
    #36
  7. That's just it though; I think the developers do listen. It's the publishers that don't - they're the ones that are pushing for releases sooner so they can make money faster. The developers are as passionate about their games as we are, but if nobody pushes
    them, then the game may never come out. So, it's a double-edged sword. The publishers, as you already know, would rather get it out, make the money, and then fix it and/or apologize later. They do this because they've learned by taking risks that people (at
    least for now) will still buy the games based upon previous iterations and hype alone. It's all about balancing quality, time, and their budget.
     
    Galactic Geek, Feb 6, 2015
    #37
  8. John H._07
    John H._07 Guest

    How to Complain to a Developer

    Wow, I never realized developers were these wonderfully caring people who are being oppressed by the evil, greedy publishers.

    Yes, I am sure there are many developers who care what others think. I am also sure there are developers who are not happy with their job, are lazy, just out for a paycheck, etc. I even bet there are developers who are so egotistical, they would get angry
    and cuss out someone complaining about their game (if they were able).
     
    John H._07, Feb 6, 2015
    #38
  9. Hey, developers are people too! They come with all of the ups and downs that everybody else does...

    Publishers however... They're not people. They're evil incarnate. How to Complain to a Developer :p

    While browsing my YouTube videos, I stumbled upon the latest - it's just another example of how developers care about your suggestions. They talk about the Halo 5 beta and how we helped them in numerous ways to make the actual game better, talk about the changes they've made as a result of that, and
    even feature [tag:IDARB], which again, is dev AND community supported. How to Complain to a Developer ;)
     
    Galactic Geek, Feb 6, 2015
    #39
  10. I do keep an open mind but also realize how life works. We are $ signs, no ifs, ands or buts about it. My negative outlook has gotten pretty far and don't think ill stop anytime soon How to Complain to a Developer ;)
     
    LoneStoneWolf, Feb 6, 2015
    #40
  11. Your negative outlook? No. Your common sense and realist nature? Yes.
     
    Galactic Geek, Oct 31, 2018
    #41
  12. Galactic Geek Win User

    How to Complain to a Developer

    Ah, a realist are you, LSW? Well, no wonder you're so negative-minded. While it's important to look at things realistically, I also like to keep an open mind. ;)
  13. Galactic Geek Win User

    How to Complain to a Developer

    Of course - I think the glass is half full and you think the glass is half empty. Of those 2 ideologies, there's only 1 that has a positive outlook on life. ;)
  14. A Blue Illusion Win User

    How to Complain to a Developer

    First of all @GG, if you've ever looked into advertising, you know how expensive it can be. Next, you're not thinking it through completely if you think "It's not helping them that much". They did a kind thing, sure... but in that act, reached out to a lot
    of people who otherwise would see no positive in these companies. That's positive PR and it goes further than most may think. Word of mouth. You've proven that with your post, since that act has reached these forums.
  15. A Blue Illusion Win User

    How to Complain to a Developer

    I agree with @GG to a point. I truly believe that they do, in fact, purposely make it that difficult to communicate and file complaints. I disagree with the reasoning (even if it is, in fact, true).

    If it is true that they do so in order to keep people from raging and 'quell the rioting' (per se) then it is only contributing to a vicious cycle IMO. Yes, it's ridiculous to receive actual death threats over a game. Words can't even describe how ludicrous
    I find that. But, the problem is, how much of that negativity would exist... how much escalation would be averted if they would just make a standardized, easy to use
    and find format that would allow people to give feedback and report bugs?

    Add a simple automated response like; 'Thank you for your feedback. Please understand that we may not be able to respond to, or address all issues, but we appreciate you taking the time to let us know about your experience and we will be working to help
    fix some of the most prevalent and widely complained about issues.' At least this would be something and it may just keep some people who would become frustrated enough to start raging... from becoming frustrated enough to get that way to begin with...
  16. Boas BS5 Win User

    How to Complain to a Developer

    So... if people know how to complain why are broken games still being released? Why are devs not listening to people who do complain through the correct channels? Or are the correct channels there but nobody is using them?
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How to Complain to a Developer

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