how to change parental code, i lost it and dont have answer about the question

Hi OnscreenDuck -

Unfortunately, we're unable to assist with account/password issues here on the public facing forums. You will need to speak directly with phone or chat support for further assistance.

Please let us know if you have any additional Xbox support questions! We're here to help.

Thanks for all the help but I stll have two questions,

1. I got my parents permission but I dont know how to change my account

2. How do I get codes from Gamestop?

This does not answer the question of how to change the parental WLID for a child account

What can I do if I’ve forgotten the pass code I set up for parental controls?

If you’ve forgotten your pass code, you can reset it by answering the pass code question you set up parental controls. Here’s how:

1. On your console, go to Settings, and then select Family.

2. Select a content control setting to change.

3. When you’re prompted, enter any pass code (even though it’s incorrect).

4. When you’re notified that your pass code is incorrect, select Reset Pass Code.

5. When your pass code question appears, use your controller or chat pad to enter the answer, then select Done.

If you can’t remember the answer to your pass code question, you’ll have to contact Xbox Support for further help.

1-800-4MY-XBOX

Maybe one of you will know the answer to my question, I bought a Black 360 at a pawn shop and now I have a problem that it has parent control set on it and I can't get into Netflix or even IHeart Radio. How can I override the parent code? I don't know the
answer to the security question either.

Can anyone help me get the answer to this question please and how and the heck do I get a hold Microsoft person to talk to, like a phone number.