How to change gamertag? (Under 18)

I have a little brother who's having issues with his Xbox account. Firstly, he wants to change his gamertag, but he needs to join a Microsoft family because of his age, but to do that, we need an Xbox 360 or Xbox One (we do not have a Xbox at all). Some
certain apps have an Xbox account as a requirements.. How can he change his gamertag when we don't have a Xbox?

:)

 

change gamerpic under 18

i made an xbox account when i was 10 and it is 7 years later and i would like to change my gamerpic but i cant because it says im not old enough i have tried to change my age and make account an adult but i still cant have a custom gamerpic i turn 18 soon
do i have to wait or is there something i can do now?

 

change gamerpic under 18

You would have to wait until the dob originally registered to the account when it was made would make you 18 years old and then you can make your account an adult account which will allow you to change your gamerpic.

Changing the DOB on your Microsoft account wont allow you to convert to an adult account earlier as the system it looks at only looks at the dob you put in when you made the account originally.

All you can do is wait.

 

Hey there JugularStew3837,

There is many ways to change your Gamertag, this guide
HERE will show you the ways, as well as how to do this on the website.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

I cant open The link..

 

I think this is the link he was trying to post
http://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/change-xbox-live-gamertag

 

People who hasn't turned 18 can't open that page.. They need to join a Microsoft family or something.

 

Okay, in this case it's best to contact our chat teams for a closer look.

You can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

I can't open that link either..

 

Hmm, try this link Contact Us | Xbox Support There may be some sort of bug with the links on the forums. We'll certainly investigate that. If it's still not working, can you let us
know which country you're located in?

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.