How to change gamertag from a duplicate to the original on all Xbox platforms?

Hi David,

The Xbox Gamertag FAQ from Microsoft support's page states:
"Q: I have more than 12 characters in my gamertag! Do I need to change it?
"A: Nope. If you like your gamertag the way it is, you keep it."

Well, I like my gamertag the way my classic gamertag is. Why am I forced to change it for the modern gamertag?

Re: My statement about cloning or duplicating:
I dont want to clone or duplicate a gamertag from one account to another. I want to clone or duplicate the name that already exists in my classic gamertag to my modern gamertag.

There HAS to exist an employee at Microsoft that is able to manage account details from the backend. How do I get in contact with them to resolve this issue?

"However, you can choose not to use or display the modern gamertag and primarily use your classic gamertag instead."
Great. How?

Yes, this was normally the case. However, a couple of years ago, an old Android Xbox app version allowed people to create duplicate gamertags of existing tags. For example, if you search for the gamertag "C o m" and "Com" without spaces on your Xbox, you'll find two completely different accounts - the original being "C o m" and the duplicate being "Com". In this scenario, I can't change my gamertag and change back because the dupe gamertag would essentially become the original, and I wouldn’t be able to switch back to it unless I added numbers, which is what I want to avoid.

Gamertags is linked to all Microsoft accounts, even if they are not used on Xbox.

Unfortunatly there is nothing we can do to change your gamertag as the system prevents the duplication of gamertags.

You not understanding. The gamertag is an original tag scheduled for release however once released there is already a duplicate tag on the 360 with spaces in between.

So 2 same gamertags cannot exist at once forcing the real original to be stuck in the release process.

The inactive spaced version of the tag is holding its place on the 360 and blocking the release of the actual original tag from the original xbox.

Does that make sense?

Please refrain from creating duplicate threads as you were already being assisted in your original thread.