How to change email?

Xavier_SXS · May 7, 2025 at 1:23 AM

The email originally associated with this account was my father’s who unfortunately is no longer around. I can log into my Microsoft account but do not have access to my father’s email. I am trying to change the main email associated with this account to my email. I’ve contacted the support number and recieved ZERO help. Quite frustrated after spending an absurd amount of money over the years and having the potential to loose my account. Please make this right.

:)

Mister Gwyther

Hey there Jog! You can change your Microsoft Account by following the steps in our "Questions about a Microsoft account or a gamertag"
guide. Please let us know if you have any trouble with that, thanks!

Internet Expert

On the top right corner of this webpage you're looking at now, you should see your name with an avatar picture.

Click on it...

Go to "Microsoft Account"
Click "Your Info" on the blue "Account" section near the top of the page.
Click the blue link that says "Manage how you sign in to Microsoft"
Under "Account Alias", you should see a clickable link that says "Add email".
Follow the instructions from there.

Hope this helps!

Rodrigo Oliver

Hi Kennn, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

You can change your e-mail (aliases):

Log in to your account with your current primary alias.

https://account.live.com/names/manage

On this page, you can add a new e-mail address and then select it as your primary by clicking on Make primary.

For more information: https://support.microsoft.com/accou...-account-761a662d-8032-88f4-03f3-c9ba8ba0e00b

Dirty Loco

http://support.xbox.com/en-AU/billi...ount-management/change-xbox-live-account-info

SweetMonet

Hi, Xavier_SXS! I'm sorry to hear you're having trouble playing your game on your PC. No worries, I'm happy to assist you with this today.

Please know that we need to have access to the main account in which we want to change the email. This is really the first requirement for us to change the email on the account.

May I know what happens when you try to sign in here using your father's account?

https://account.live.com/

I'm looking forward to your response so we can sort this out.

How to change email?