How to change age when you have a child account pls help

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I'm sorry but if you're still a minor you need to wait for your account to naturally mature, we will not be able to change our birthdate.

Support is correct. It's not possible to change the age of an account once it has been created and change an adult account to a child account. In order to be able to use restrictions for him, you would have to create a brand new, child account for him and
your account would be the parent account. Nothing can be transferred between accounts so he would have to start over.

Are you sure you can't change the age of an account? I just went into my account on live.com, and went under personal info. I changed my age to the age of my child. When I hit "save", it prompted me that I first had to revoke consent for my child accounts.
I didn't continue, but it appears that if I do revoke consent, then I will have successfully changed my age. Then I'd have my account with a child's age, and I could create a new account and make my old account a child of the new account...

This article tells you how to change an Xbox LIVE child account to an adult account.

Note Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region
. The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If an incorrect date of birth was entered when the account was created, your only option is to create a new account using
the correct date of birth.

So if you have entered in the wrong age, try making a new email address and setting the age to your appropriate age. When done transfer you Gamertag to the new email address. Good Luck!

Hello

As mentioned profile pics are disabled temporarily. But you also mentioned that you have a child account. The system uses the age you entered when you created the account. While you can change your age anytime after the fact it will not be recognized as
your new official age. This is to prevent kids from changing their ages to bypass things. If you're account is a child account then you will have to wait for it to turn into an adult one normally by waiting until you're the right age.

An account is automatically made as a child account when the date of birth is under the age of 17. This date of birth cannot be changed once entered. Did you enter the date of birth correctly? The only way to promote a child account is for it to reach the
age of 17. Until that time the parent account will have control of the settings.

https://beta.support.xbox.com/help/Family-Online-Safety/child-accounts/add-family-member-on-xbox-one