How to cancel past due subscription?

Hi Frankie,

Thanks for reaching out to the forums. We understand you are asking on how to cancel a past due subscription. A
past due subscriptionneeds to be paid before
it can be cancelled. You can pay it off then cancel it right away.

Thanks,

Brad

Hiya Walk,

Thank you for reaching out to us!

Sorry to hear there is an issue with a pass due balance.

Please check out he article entitled, "How to pay a past due balance
on an Xbox subscription" contains information on how to pay the past due balance. The article entitled, "How
to cancel your Xbox subscription" contains information on how to cancel the Xbox Game Pass subscription. Be sure to let us know the results!

Hope this helps.

Oh ok, so just to clarify, I can just wait 60 days so that the subscription disappears, then I won't have to pay, is that correct?

If you do not want to buy a subscription from Microsoft such as Xbox Game Pass, Xbox Live Gold or Microsoft 365 etc. You can just wait 60 days and the subscription will roll off and you will no longer have a past due balance.

If you want to buy another subscription you will need to first pay the past due payment then turn off auto-renewal.

Oh ok, so just to clarify, I can just wait 60 days so that the subscription disappears, then I won't have to pay, is that correct?

Yes.