HOW TO CANCEL MY CREDIT CARD FROM ANOTHER USERS SYSTEM

Hello Kristin F, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're going through this situation.
It seems a little strange to me that they charged your credit card without having a Microsoft account
First of all, review your credit card statements and determine which payments are recurring and associated with Microsoft.

Review your credit card statements and determine which payments are recurring and associated with Microsoft. This will help you identify specifically which services or subscriptions you need to cancel.

Clearly tell your credit card provider that you want to cancel recurring payments made to Microsoft and request that they block future charges.

Best regards.

It is charged to my phone bill, not from my debit/credit card, so not sure how much use cancelling the card will be

It sounds like you are either being charged on another account you may have, or someone else may have. Using your Credit card.

Your options are to call Microsoft billing and ask them to cancel the subscriptions or remove the card from the system

If that doesn't work out, you can call your credit card company and either have charges reversed or have the card cancelled and get a new one, which will stop anymore charges.

You would need to contact xbox support by going to support.xbox.com/contact-us and requesting them to cancel your current subscription if you are not wanting to continue it that will then allow you to remove the old credit card.

Now if you are wanting to continue the subscription then you would need to add another credit card to the account and change how you pay for the subscription to that credit card then it will allow you to remove the old credit card from the account

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Good afternoon, I urgently need to cancel an Xbox one subscription that was made by my boyfriend.
He no longer uses xbox but is coming to charge my credit card.
He can't disable it on Xbox once he has withdrawn my card from Xbox system and keeps charging.
I can't afford it anymore. I look forward to some help!

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He no longer uses xbox but is coming to charge my credit card.

He no longer uses the x box but it's been charging my credit card.

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My answer:

To cancel, you can follow the steps here
https://support.xbox.com/en-US/billing/xbox-subscriptions/how-to-cancel-xbox-subscription