How to cancel a Gift Card ordered using Microsoft Reward points and get a refund?

Discus and support How to cancel a Gift Card ordered using Microsoft Reward points and get a refund? in XBoX Sales and Promo to solve the problem; I ordered a 5$ Chipotle Gift Card (https://account.microsoft.com/rewards/redeem/all) using 6500 Microsoft Reward points by mistake. How to cancel it... Discussion in 'XBoX Sales and Promo' started by Himamsu Maremalla, Nov 26, 2018.

  1. How to cancel a Gift Card ordered using Microsoft Reward points and get a refund?


    I ordered a 5$ Chipotle Gift Card (https://account.microsoft.com/rewards/redeem/all) using 6500 Microsoft Reward points by mistake. How to cancel it and get a refund back to my rewards account?

    :)
     
    Himamsu Maremalla, Nov 26, 2018
    #1
  2. BARTEV412
    BARTEV412 Guest
    Microsoft: Microsoft Reward Points and Redeeming Gift Cards

    Microsoft (Routers): Microsoft Reward Points and Redeeming Gift Cards
    I recently ordered a $5 Xbox Live Marketplace gift card using my Microsoft Reward Points. I ordered this gift card more than a week ago now and have still not received the gift card in my Outlook account. This is not the first time this has happened. About
    2 months ago, I ordered a $10 Xbox Live Marketplace through my Microsoft Rewards Points and had the same experience. On the recently purchased on my rewards page, it states that the gift cards should be able to arrive in your Outlook account in 24 hours or
    less and that has not happened yet. I also resubmitted the request for the gift card and it still has not sent.
     
    BARTEV412, Nov 26, 2018
    #2
  3. blckadr1980
    blckadr1980 Guest
    Getting a refund on a sent gift?


    • Sign in to the gift card history page in your Microsoft account. If you end up on a gift card merchandise page, select Gift card history, sign in,
      then select Gift card history again.

    • Locate the gift card to cancel.

    • Select Cancel > Confirm to cancel the order and get a refund.
     
    blckadr1980, Nov 26, 2018
    #3
  4. Smwutches
    Smwutches Guest

    How to cancel a Gift Card ordered using Microsoft Reward points and get a refund?

    Smwutches, Nov 26, 2018
    #4
  5. Once a reward has been issued it cannot be cancelled
     
    The Viral Cyrix, Nov 26, 2018
    #5
  6. Tormaz
    Tormaz Guest
    Hello!

    Typically they are non-refundable (as it mentions in the confirmation screens). You could try contacting Microsoft rewards support to see if they are able to do anything.
     
    Tormaz, Nov 6, 2018
    #6
  7. The Viral Cyrix Win User

    How to cancel a Gift Card ordered using Microsoft Reward points and get a refund?

    Once a reward has been issued it cannot be cancelled
  8. Tormaz Win User

    How to cancel a Gift Card ordered using Microsoft Reward points and get a refund?

    Hello!

    Typically they are non-refundable (as it mentions in the confirmation screens). You could try contacting Microsoft rewards support to see if they are able to do anything.
  9. Smwutches Win User

    How to cancel a Gift Card ordered using Microsoft Reward points and get a refund?

  10. David Hamill1 Win User

    Cancel and refund Xbox gift card?

    https://support.microsoft.com/en-us...ital gift card,page in your Microsoft account.

    How to cancel a Microsoft Store gift card

    If a digital gift card hasn't been redeemed, you can cancel it and get a refund up to 14 days from the date you bought it. Your gift cards are non-transferable to another person or Microsoft account.

    1. Sign in to the gift card history page in your Microsoft account. If you end up on a gift card merchandise page, select Gift card history, sign in, then select Gift card history again.
    2. Locate the gift card to cancel.
    3. Select Cancel > Confirm to cancel the order and get a refund.
    This applies to digital gift cards purchased online from Microsoft. It doesn't apply to physical gift cards purchased in a store, or to codes for products like Office or Xbox.
  11. blckadr1980 Win User

    Getting a refund on a sent gift?


    • Sign in to the gift card history page in your Microsoft account. If you end up on a gift card merchandise page, select Gift card history, sign in,
      then select Gift card history again.

    • Locate the gift card to cancel.

    • Select Cancel > Confirm to cancel the order and get a refund.
Thema:

How to cancel a Gift Card ordered using Microsoft Reward points and get a refund?

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