How to cancel a gampass subscription on a deleted Xbox account

Farhaan Kajee · Dec 22, 2023

I subscribed to gampass ultimate when my parents bought me a Xbox but I deletes the account which was subscribed too gampass . How do I cancel the subscription on the already deleted account .

:)

Farhaan Kajee

Hi Kyle

So you know when u switch your Xbox on for the first time it prompts u to create like a account a Xbox account , well I subscribed to gampass on that account and I recently deleted the account that was subscribed to gamepass . To clarify when u say Microsoft account are u referring to the Xbox account or the gamail address used to create the account ?

kyle_m4496

Hi Farhaan. My name is Kyle and I'm an independent advisor.

To clarify, did you delete/close your Microsoft account? If so, any subscriptions associated with the account would have been cancelled when it was deleted.

Thanks,
Kyle

xxALICEinOZxx

Hi there. The information on how to cancel and delete your account is available here

support.xbox.com/.../cancel-xbox-live-gold-subscription

bowski477

Xbox Accounts cannot be deleted. However you can cancel your Xbox Live account by logging into account.microsoft.com and going to services and subscriptions. Find the XBL sub and cancel it from there. You can also remove all billing information from there.
The gamertag will still exist and be attached to your account but you will no longer be billed.

https://support.xbox.com/en-US/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

medium bloke

Unfortunately, you cannot delete an account completely. You can just stop using it, but it won't be deleted. From the looks of it, you're not an Xbox LIVE Gold Member, so you won't need to cancel a subscription, but if you need to cancel a subscription to
another account, you can visit this link:
support.xbox.com/.../cancel-xbox-live-gold-subscription

How to cancel a gampass subscription on a deleted Xbox account