How to buy vbucks with Microsoft money

Hi Ezra,

Thanks for your answer, i asked the refund.

But after, how can i refund my money from the microsoft account.

I Bought XBOX and windows carte for my son "Marius" to put money on his microsoft account to buy Vbucks.

Now i know it's not possible to buy Vbucks for windows, from the microsoft store, how can i refund my money from microsoft account.

Because my son is very disappointed

Hello Tyty2active, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Remember that this is a possible solution, if it doesn't work for you we can try another one.

Note: This is a public forum therefore, I suggest you not share your personal data.

I am very sorry for the problem you are going through, with the intention of being able to help you, I did an internal search on the Microsoft forum and found a publication by Gerardo CG, an independent advisor, where he mentioned some steps to solve the purchase problem and I thought it was good information. , which you should take into account:

If you cannot purchase the game directly from the console with your Microsoft account balance, even if you have sufficient funds, I recommend that you try to make the purchase from a web browser on a PC or mobile phone.

Information Source (Credits): https://answers.microsoft.com/thread/35a59aa6-8f9c-4ba5-9187-6d3ab149208d

In addition to this, if it doesn't work you can try the recommendations from Xbox support:

On the web: Refresh the page and try again. If it doesn't work, open a private or incognito window in your browser and try again.

In the Microsoft Store app: Close the Store app and reopen it; then try the purchase again. If that doesn't work, try purchasing from the Store through a web browser: https://www.microsoft.com/store

If none of these solutions work, wait 24 hours and try the purchase again. If the problem is still not solved, then contact support: http://sopport.xbox.com/contact-us/

Information source (Credits): https://support.xbox.com/help/subsc...s#:~:text=Para solucionar este problema, try, from%20Microsoft%20what%20do you want to%20update.&text=Account%20from%20Microsoft-,See%20to%20Payments%20and%20invoicing%C3%B3n%20and%20select%20Options%20from%20payment,edit%20card%2C%20o %20Delete%20card.

I will be attentive to your response

Sincerely,
Oskayra.

yes, i did redeem the xbox gift card on my microsoft acount and i did use most of my 50$ on the microsoft store for vbucks, i used arround 30 to 40 dollars on vbucks already (10$ for 1000 vbucks) at that point i didnt know how much money i stIll had on my gift card so i decided to search up vbucks on the microsoft store and instead of buying it i was goona check how much money was still on the card, then i accidentally pressed A and purchased it.

I don't know how to check but I have it set to Hong Kong SAR and in live in Hong Kong SAR . Also when I try to visit the Microsoft store and buy the vbuck there is no buy option. And no price is written.

So not the Xbox and the Microsoft is allowing me to buy vbucks .in fortnite and the store . please help..

the gift cards are money equal to what the vbucks would be, he should have a cash value on his microsoft account to purchase the vbucks with.