How to Book A Microsoft Device Service Repair ?????

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

address problem usually occurs either with a Microsoft server problem, or the console was purchased in another country, in which case you will not be able to request the repair through the web, and the other alternative is to talk to support directly through the chat option online, in possession of the invoice, try this option, requesting a call takes a little longer.

Hi Justin! My name is Darhlene and I’m here to assist you.

I apologize for the inconvenience you’re experiencing. I would suggest contacting Xbox Support. They have the necessary tools and resources that can help you to place an order. Here's how to contact them:

1. Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
2. Click on the "Contact Us" button on the right of the screen.
3. Select the issue you need help with and click on the "Next" option.
4. Sign in to your Microsoft account.
5. Follow the prompts to connect to a live chat agent.

Kind Regards,
Darhlene

Any chance you can advise on repair?

Does Microsoft even repair consoles 6 months out of warranty?

What is the cost for such a repair?

Will the repair then be warrantied, should the killer update strike again?

Where and how do I contact Microsoft to book a repair? As the xbox is out of warranty I am unable to do so on my Microsoft account as it keeps coming back with “something when wrong” when I go to “Get a service for your device”.



I am unable to book a service.

I have been disconnected 3 times today on the phone.

And reporting in the Microsoft community is answered by “independent advisors”.

This feels like being stonewalled.

The only place to get an Xbox 360 repaired was from the Microsoft repair centres, but, as the Xbox 360 is no longer supported or manufactured, you might not be able to get it repaired. You can try however by booking it in for repair on here https://support.microsoft.com/en-us/devices
make sure the device is registered, then if the option is available, start a service order.

if under a year old then get the store you bought it from deal with it, they have 3 options, replace, repair or get Microsoft to repair. just tell them nobody at Microsoft is answering phones.

or you can book in for repair via the online booking system.

https://support.xbox.com/en-GB/help/hardware-network/warranty-service/getting-your-product-serviced