how to back my console to Xbox insider program

Hi there,

please see the section 'I sold my console or no longer wish to participate as an Xbox Insider. How can I stop participating in the Xbox Insider Program?' on the link: https://support.xbox.com/en-US/xbox-one/console/xbox-insider-program

It will explain how to unenroll your console from the preview/insider program

Let us know the results

Hi there.

If you'd like to stop participating in the Insider Preview program, you'll want to refer to the

Xbox Insider Program FAQ under "I sold my console or no longer wish to participate as an Xbox Insider. How can I stop participating in the Xbox Insider Program?"

It can take some time for you to be removed from the program as you may need to wait for another Insider Program update in order to stop participating.

Hello CaramelDaisy83,

Thank you for bringing this issue to our attention. The
Xbox Insider program is used by our customers to test the up and coming updates. This can cause issues with the console due to the operating system being in it's alpha phase. We need to find out if the console is enrolled in the Xbox Insider program. The
article we provided contains steps on how to check if the console is enrolled in the Xbox Insider program, and how to remove the console from the program. Be sure to let us know the results!

Hello SgtXD,

Thank you for keeping us updated. We will provide steps on how to find out if your console is enrolled in the

Xbox Insider program. This will involve downloading the Xbox Insider Hub. If the console is enrolled in the Xbox Insider program, we recommend submitting
feedback through the Xbox Insider Hub. Also, the
Xbox Insider subreddit is a great place to report any console issues if it is enrolled in the program. Be sure to let us know the results!

How to locate if you are registered in the Xbox Insider program:

1. Launch the Xbox Insider Hub.
2. Go to Settings > Manage devices.
3. Any consoles that are enrolled will appear in the Manage devices area

Hello EvgenyVS,

Thank you for keeping us updated. Is the console enrolled in the
Xbox Insider program? The factory reset may not work if the console is enrolled in the Xbox Insider program. If the console is not enrolled in the Xbox Insider program, we recommend

updating the console offline. The article we provided contains steps on how to complete this process. Be sure to let us know the results!