How to ask a case review when there is no case to review?

Discus and support How to ask a case review when there is no case to review? in XBoX on Consoles to solve the problem; Hello, I discovered that my account is "suspended" in the microsoft system (information from the support team). But my reputation is good and the... Discussion in 'XBoX on Consoles' started by Skypthelooze73, Jan 26, 2017.

  1. Skypthelooze73
    Skypthelooze73 Guest

    How to ask a case review when there is no case to review?


    Hello,

    I discovered that my account is "suspended" in the microsoft system (information from the support team).

    But my reputation is good and the case list is empty then I can not choose any case to ask a review on it.

    It's completely crazy because no-one seems to be able to help me and solve that case.

    Any idea to help me ?

    (sorry for my English but it's not my mother langage)

    :)
     
    Skypthelooze73, Jan 26, 2017
    #1
  2. Frizio I iB
    Frizio I iB Guest
    Got unfairly banned..

    Hey there How to ask a case review when there is no case to review? :)

    when this is happening you can ask to open a case review to enforcement team How to ask a case review when there is no case to review? ;)
     
    Frizio I iB, Jan 26, 2017
    #2
  3. Frizio I iB
    Frizio I iB Guest
    I got banned for no reason

    Hey there How to ask a case review when there is no case to review? :)

    when this is happening you can ask to open a case review to enforcement team How to ask a case review when there is no case to review? ;)
     
    Frizio I iB, Jan 26, 2017
    #3
  4. ngocphi
    ngocphi Guest

    How to ask a case review when there is no case to review?

    are you sure you are suspended or billing suspended

    If billing then you need to pay up your balance
     
    ngocphi, Jan 26, 2017
    #4
  5. Skypthelooze73
    Skypthelooze73 Guest
    Thank for yor idea. I should not have billing issue but I will check with the support team.
     
    Skypthelooze73, Oct 31, 2018
    #5
  6. Skypthelooze73 Win User

    How to ask a case review when there is no case to review?

    Thank for yor idea. I should not have billing issue but I will check with the support team.
  7. ngocphi Win User

    How to ask a case review when there is no case to review?

    are you sure you are suspended or billing suspended

    If billing then you need to pay up your balance
  8. Mister Cazador Win User

    Case review

    Hi there, here is where you can sign into your account and view more info about the status of any enforcement action on your account.

    If the enforcement action was set to end today but you still have not received all privileges restored on your account, we're afraid you'll need to wait a bit longer. For example, it can take up to 24 hours for communication privileges
    to be restored on your account if you received a communication suspension.
  9. Daft Badger Win User

    case review ?

    Yep,thats correct.If the enforcement action was over 12 months ago you can't file for a case review.
  10. Danno McK. Win User

    case review ?

    I've seen other people say that you can't request case reviews for enforcement actions from more than a year ago.
Thema:

How to ask a case review when there is no case to review?

Loading...

  1. How to ask a case review when there is no case to review? - Similar Threads - ask case review

  2. I want to ask you something today.

    in XboX Insiders
    I want to ask you something today.: Are you willing to promote more aggressive measures such as additional disc distribution for Japanese games on Xbox where digital downloads may not suffice, and going after the market share to...

  3. I don't know where else to ask so here goes

    in XboX Insiders
    I don't know where else to ask so here goes: Currently i don't have a working phone number. I have enough reward points for a month of GamePass but I can't redeem them without a phone. I'm laid up for the next couple weeks and would like...

  4. Microsoft asking to send a verification code to an email that doesn't exist anymore, what...

    in XBoX Accessibility
    Microsoft asking to send a verification code to an email that doesn't exist anymore, what...: I am trying to access the security features on my account but all it does is take me to a separate page which asks to send me a verification code, normally this wouldn't be a problem but the email...

  5. why is Microsoft login page asking for password reset every time I login?

    in XBoX Accessibility
    why is Microsoft login page asking for password reset every time I login?: I only login to my Microsoft account so my kids can play Minecraft. Every few days they get locked out of minecraft and I need to reset the password. I have both my phone # and email for MFA....

  6. Hi Xbox I’m Jameel Perkins asking can u look into this dvd player work on xbox series s

    in XBoX Games and Apps
    Hi Xbox I’m Jameel Perkins asking can u look into this dvd player work on xbox series s: [img] Because it can pass that error message that everyone been talking bout https://www.amazon.com/gp/product/B071VP89X1/ref=ox_sc_act_title_1?smid=A2L77EE7U53NWQ&psc=1 please open the link ?...

  7. So I click on my account to log into it but it’s asking for my email password and I put in...

    in XBoX Accessibility
    So I click on my account to log into it but it’s asking for my email password and I put in...: So I click on my account to log into it but it’s asking for my email password and I put in the password and it says it wrong but I just reset so I know it’s right...

  8. why does it ask for a acsess pin?

    in XBoX Rewards & Social
    why does it ask for a acsess pin?: Hi my name is. John and whenver i try to download games in the queue, 2 seconds later it asks for an 6 digit acsess pin that was originally set for the console,and we'd never set one. I would also...

  9. I am permanently banned and cant opt in for a case review. How else can I ask for a case...

    in XBoX Accessibility
    I am permanently banned and cant opt in for a case review. How else can I ask for a case...: [img] I was banned about a decade or more ago, and I had quite a few purchases on the account. I think ive done the time, is there anyway to submit a case review?...

  10. URGENT HOW DO I ASK ABOUT MY PAST ACCOUNT THAT WAS BANNED I CANT FILE A CASE

    in XBoX Accessibility
    URGENT HOW DO I ASK ABOUT MY PAST ACCOUNT THAT WAS BANNED I CANT FILE A CASE: ok so I had a account that was banned a while ago and i wanna have a ñice conversation with the employees about why they banned me but i dont know how may someone please reply and tell me as quick...