How to appeal a suspension

Discus and support How to appeal a suspension in XBoX Games and Apps to solve the problem; I got email from xboxone saying my sons account was suspended due to communication. It happened at 5:42PM yesterday, my son was playing in same room I... Discussion in 'XBoX Games and Apps' started by puggster101, Jul 30, 2017.

  1. puggster101
    puggster101 Guest

    How to appeal a suspension


    I got email from xboxone saying my sons account was suspended due to communication. It happened at 5:42PM yesterday, my son was playing in same room I was in and at no point while he was playing did I hear, nor allow any inappropriate language. It stinks
    that there is not contact number to call so I can get some sort of proof that this in fact is warranted.

    :)
     
    puggster101, Jul 30, 2017
    #1
  2. Daft Badger
    Daft Badger Guest
    How to appeal a suspension

    The enforcement team don't use the forums.

    You can go to the enforcement site
    here     for info on your suspension & to file for a case review if eligible.
     
    Daft Badger, Jul 30, 2017
    #2
  3. Yeah Buoyyy
    Yeah Buoyyy Guest
    How to appeal a suspension

    hi today I got an email saying I'm suspended but no reason of what I've done or duration has been given, above all I don't understand what I've done wrong
     
    Yeah Buoyyy, Jul 30, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    How to appeal a suspension

    The enforcement team doesn't use the forums and we can't help you with suspension issues

    To check your suspension or if eligible for a case review:
    https://enforcement.xbox.com
     
    M3tal Daz3, Jul 30, 2017
    #4
  5. Ishan8123
    Ishan8123 Guest
    Ishan8123, Nov 2, 2018
    #5
  6. Daft Badger Win User

    How to appeal suspension

    Support are nothing to do with xbox live enforcement & can not help so contacting them will do nothing.

    The only way to appeal a ban/suspension is by filing for a case review on the enforcement site,which you have done.

    You only get one appeal,which you have used,so your son will just have to wait out the suspension.
  7. MrsOUZ Win User

    How to appeal suspension

    Thanks, but the virtual agent keeps telling me that enforcement can only be dealt with on the enforcement web page. The enforcement page doesn't allow any way of appealing. The suspension was lifted as soon as we completed the action button but unfortunately it is still on his record.
  8. MrsOUZ Win User

    How to appeal suspension

    Thanks but it is all automated and keeps redirecting me to the enforcement page.
  9. Ishan8123 Win User

    How to appeal a suspension

  10. Daft Badger Win User

    How to appeal a suspension

    The enforcement team don't use the forums.

    You can go to the enforcement site
    here     for info on your suspension & to file for a case review if eligible.
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How to appeal a suspension

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