How to add new sign in without access to old email address?

Discus and support How to add new sign in without access to old email address? in XBoX Accessibility to solve the problem; I cannot add a new sign in because I need to verify the current email address and it is no longer active. 12d309fe-025e-489f-9b88-ce48d3c94f2f Discussion in 'XBoX Accessibility' started by Greg Kenrick, Feb 12, 2023.

  1. Greg Kenrick
    Greg Kenrick Guest

    How to add new sign in without access to old email address?


    I cannot add a new sign in because I need to verify the current email address and it is no longer active.

    :)
     
    Greg Kenrick, Feb 12, 2023
    #1
  2. Ronnieee Win User

    How to add new sign in without access to old email address?

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help in changing the email address.

    Just a heads up that changing the email address on your Microsoft account would need a verification through that email in order for you to change it to another one. If you are not able to verify that email, you will not be able to change it.

    Although, if you still have access to that Microsoft account, you just have to make sure that your security proofs are up to date so that you can still access the account without issues through verifying it from the security proofs added.

    The only way to have this changed is to have access to that email. I would suggest recovering that email so you can change it.
  3. DrifterX22 Win User

    my windows xbox will only open under my old windstream account, how do I get it to reconize my mediacom account? I changed it in settings

    how to change email address

    Basic steps are to add the new address

    Make sure it is there

    change new address to primary

    login make sure its good

    remove old address
  4. Darhyl Amizola Win User

    Xboxlive Gamertag associated with dead email

    Hi Jake! I'm more than happy to help you!

    Since you have mentioned that you have been using this account and can't make any changes to it, I just want to clarify if you do have access to this account?

    If no, the only option to recover a Microsoft account is through the account recovery webform:

    https://account.live.com/acsr

    If you're unable to recover the account through the ACSR or password reset, I'm afraid it is no longer possible to access the account.

    If you're able to recover the account, (Just in case the old school email was accessed after ACSR) you can switch the email address alias of your old school email as primary and switch it as secondary by adding a new email address alias on your account. Here's how:

    Add a new email address on your Microsoft account on account.microsoft.com > Your Info > manage how you sign in > then add the alias.

    Note: Make sure that the new email address is not associated with any Microsoft account.

    Then switch the new email alias making it as a primary alias and your old school email will be the secondary alias.

    Note: This change is only for sign-in preferences. Please do not remove your old school email from your account as this may cause permanent deletion of your files or saved data progress. Remain it as your secondary alias.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  5. THEOWENKILLER Win User

    Cant Get On Xbox360 Live

    How are you accessing the account without an email address?

    Are you not able to access the personal details of the account to add a new email address?

    What message are you getting when trying to connect online?

    If you are using the same console all the DLC he has bought should be available to all users in that console.

    If he creates a new account on it, he should be able to download all that DLC again for free.
  6. 61590633-b111-4c2a-b Win User

    changing my email to a another email

    While still logged into your account, click "Your info" and then select "Manage how you sign in to Microsoft." Then Click on "Add email" and create a new Microsoft domain email address or add an existing Microsoft email address. 😁
Thema:

How to add new sign in without access to old email address?

Loading...
  1. How to add new sign in without access to old email address? - Similar Threads - add sign without

  2. Xbox won't let me sign in or add new profiles

    in XBoX Accessibility
    Xbox won't let me sign in or add new profiles: I've been trying to log into the Xbox series X. There was an update on the 20th that made me unable to log in through the Xbox itself. I tried power cycling, verifying date and time, reloading...
  3. Why can’t I sign into my Xbox account or add a new account

    in XBoX Accessibility
    Why can’t I sign into my Xbox account or add a new account: It wouldnt let me sign into my Xbox account I would press sign in and it would load and it would just say there’s an error and we cant continue this is before I have put any of my details in so I...
  4. I can’t add any new accounts or sign into a new account on my xbox

    in XBoX Accessibility
    I can’t add any new accounts or sign into a new account on my xbox: I’ve tried multiple things I’ve seen on other people having this problem and nothing has worked including resetting my Xbox in multiple ways including a factory reset, tried signing in on the...
  5. My Xbox isn’t letting me sign in. After I Singh in it just says ā€œadd new accountā€ I can’t...

    in XBoX Accessibility
    My Xbox isn’t letting me sign in. After I Singh in it just says ā€œadd new accountā€ I can’t...: I can’t login to my Xbox. 76f19d5c-c87e-4845-a319-e83d6cea0ba0
  6. Why cant I re-add my profile after removing it to fix the "something went wrong" sign in issue.

    in XBoX Accessibility
    Why cant I re-add my profile after removing it to fix the "something went wrong" sign in issue.: I removed my profile as you suggested to do in order to solve error 0x8007003B. When I try to add profile. It thinks about it. Then goes straight to dashboard without signing in. My password and...
  7. Can't sign in so I reset my console. When I try to add account the circle just spins and...

    in XBoX Accessibility
    Can't sign in so I reset my console. When I try to add account the circle just spins and...: Please help my add account and sign in. I can't do anything on my xbox series x. I did a hard reset and can't add new account. I click on add new account and it just spins then returns to previous...
  8. Can’t Sign into Xbox App or Minecraft PE – Microsoft Account Won’t Add

    in XBoX Accessibility
    Can’t Sign into Xbox App or Minecraft PE – Microsoft Account Won’t Add: Hello, I’m having a major issue with signing into my Microsoft account on my Android device. Here’s what happened: Minecraft PE asked to reauthenticate my Microsoft account, but the login...
  9. Xbox Series X won’t sign in/add profile

    in XboX Insiders
    Xbox Series X won’t sign in/add profile: Xbox Series X won't sign in/add profile I copied this problem from a 3 year old post that found no solutions, hopefully someone has the answer? I’ve tried restarting my Xbox, restarting my...
  10. Why won't it allow me to add my Xbox profile onto my Xbox without signing into Microsoft...

    in XBoX on Consoles
    Why won't it allow me to add my Xbox profile onto my Xbox without signing into Microsoft...: It won't let ad my account to my Xbox it keeps telling me to go to Microsoft and put in an 8 digit code and there's no where to put a code and iv tried using my device but when it asks for a code...