how to add a player with the same Microsoft account

Hi there,

The second player needs to sign in as a "guest" by pressing the Xbox button on the controller, navigating to "sign in" and selecting "guest player".

I hope this helps

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if you want that the second player has a progress in the game, achievements, and its own character, skins, etc you would need create a new account for it

Hello Mi9uel!

Well if they are indeed the same account, I would check if maybe removing the account from the Xbox and then redownloading the account using the steps here on

How to add or remove a Microsoft account on Xbox One .

Give that a shot and let us know how that helps

Thanks!

Hi there Corentin,

Thanks for reaching out! I understand there is a question in reference to a Microsoft Account. To help clarify, what are you trying to change on the second account?

If you want to change how you sign-in or how your name appears to people, you can add an alias to your existing Microsoft account. This alias acts as a nickname for your account and uses the same inbox, contact list, and account settings.
For more detailed information about how to add an alias, including why and how to set your primary alias, see the
Manage aliases on your
Microsoft accountarticle.

Hope this helps.

Hey there Fortnite Player!

Sorry to hear that you're dealing with this issue trying to play that game.

Typically, it's best for you to go ahead and remove and redownload your profile as outlined in

How to add or remove a Microsoft account on Xbox One whenever you make any changes to your account.

When you get a chance, give that a shot and let us know how that helped.

Thanks for reading!