How to actually get support for anything from microsoft

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello t4c_j , I'm sorry about what's going on with your equipment.

If you wish to send your control to the warranty, please follow the instructions in the link below.

https://support.xbox.com/en-us/help/hardware-ne...

You access the site above and register a new device using the serial number. you find behind your console.

Then in MORE DETAILs, search to request repair, Start Online Service.

To mail it to Microsoft.

From the link below you can contact Microsoft support for other matters.

https://support.microsoft.com/en-us/account-bil...

And in this other

How to report a concern

https://www.microsoft.com/en-us/legal/complianc...

I understand, in this case, you will need to contact support, as I'm just a member of the community just like you. To contact them use the instructions below.

Visit the website: https://support.xbox.com/en-US/contact-us

Click on contact us

Or

Ask an agent a question

- Describe the problem you are having, if you are going to use the ask a question to an agent option, to get redirected faster to a real person, enter the term 'talk to agent' and then choose the categories of your problem.

- Choose to get a callback or talk to one of the community gamers, you will be redirected to the right sector

If none of this solved the problem, I'm afraid it's something hardware related, but as the community member above said, there are reports of FIFA 22 crashing on the Xbox series x, but I suggest you activate your console warranty, for that you should follow the instructions in the article below.

https://support.xbox.com/en-us/help/hardware-ne...

Please try the solution below.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

- Select the option to keep your games and apps so that they are not deleted, make sure you know your email and password as they will be removed from the console and you will need to add them again.

- If the problem is not solved by doing the procedure above, do it again, but this time choose to delete everything from the console, there may be some corrupted files on the system.

Why does it happen to me daily, even after resetting console, reinstalling games, everything possible. Yet my friends have no issues on the same games on their series x consoles?

I would put a service request in but it wont let me add my console, and it wont let me speak to anyone at all who can help on customer service. I just wish i could speak to a human on the phone.