How soon I can renew my Xbox live and card expiration date

John Villegas · Sep 12, 2016

Hi, how soon I can renew my Xbox live membership? If I buy a 12-month card, does it eve expire? Thanks

:)

xboxfelix · Sep 12, 2016

How to Renew your Xbox LIVE Gold Membership

Overview of Xbox LIVE Renewal

When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

Month-to-month membership- Notification comes 15 days in advance

3 or 12 month membership- Notification comes 30 days in advance

Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

Renew with a payment option by purchasing a new membership:

Steps to Follow

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

5) Select a membership option, then Confirm Purchase.

Once you have confirmed your purchase, the following will happen:

The payment option you are using will be charged immediately.

The time subscription plan you have just purchased will be added to your remaining subscription time.

Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.

Take note:

If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

There is a procedure you can follow to add or change your Xbox LIVE payment option.

Renew with a prepaid membership card

It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

How to turn on auto renewal (for existing membership):

If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

How to Troubleshoot Xbox LIVE renewal:

If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

Error: Your credit card has been declined several times by our billing service.

This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

Error: 8015d080

In case you receive this error message, you need to contact Xbox Support.

TrailerPark Boy · Sep 12, 2016

Adding a credit card.

My credit card has recently expired. Wasn't able to find a way to change the expiration date so I tried to add a new credit card. The option for choosing a state or province only lists states and I live in Canada. How do I change my expiration date to
the new one, or add a new card if the site won't let me choose Canada as where I live?

{Parity} · Sep 12, 2016

You can stack 36 months of Gold with the cards. I don't believe the cards expired but if they do the date will be on the card.

Hope this helps. Happy Gaming!!

{Parity}

You can stack 36 months of Gold with the cards. I don't believe the cards expired but if they do the date will be on the card.

Hope this helps. Happy Gaming!!

LegacyN3BULA

There is no expiration date on the back of the card. The Xbox staff @E3 also did not mention an expiration date and made it sound as though there was no expiration date, or at least any expiration date soon. Honestly, I am extremely mad @Xbox and @Microsoft
for having expiration dates in the first place. Additionally, having expiration dates when there is no mention of an expiration date on the card? There should be an internal investigation on why no dates where noted on the cards and those with expired cards
from E3, with proper verification of an expired card from E3, should be given another code to use.

Leo Invictus

1. You are correct that you should never display any of your account/personal information.

2. This is what I understand from your post. If you applied an Xbox Gold subscription card on the 6th, and your account renewal/"expires on" date is on the 18th, then the credit card would not be charged. At least that's how it has worked
for me.

You can verify by clicking on your gamertag name in the upper right corner of this web page, then "Microsoft Account" and then click the "Services & Subscriptions" tab, you will see a date that your Xbox Live subscription expires on. If the date is something
beyond February 18, 2016, then your Xbox Live Gold subscription card has taken effect and the credit card should not be charged at that time.

FS RelOaDZ

I cannot connect to xbox live though and the subcription couldn't of been renewed because the credit card that was assigned to my xbox live had expired, so it couldnt of renewed?

GMAN990

Hi,

It will indeed push out your renewal date. My account was originally paid for by credit card and I have been using pre-paid cards for years and it just pushes out your renewal date, you don't have to wait for your current subscription to expire

How soon I can renew my Xbox live and card expiration date