How return my xbox controller ?

Warrior TOTO300 · Jul 17, 2018

Good evening.

I have tchated few days ago. Our collegue sent me a paper for return my controller to Frankfurt but I don't known if I must drop off my packet in the UPS depot only ? Or if I must register my packet on UPS website before ?

:)

ThorneHG · Jul 17, 2018

Labels for return

Hi,

I was just wondering how long do I have to wait to receive my labels to return my broken controller.

thx.

M4TT XIII · Jul 17, 2018

Returning items

I have a Xbox one controller with one year warranty on it and need to return it. I have the original box but do not have the packaging box or the return address. How do I return it?

Smwutches · Jul 17, 2018

It's a prepaid label so you can just drop it off.

Smwutches

It's a prepaid label so you can just drop it off.

Irixion

You return it to the place of purchase with original packaging and reciept within 30 (Sometimes 14) days. Call the store and make sure you can do that before you go.

gds1972

OK after pressing the Xbox button to bring the guide up and without pressing any other button on the controller try pressing the A button twice and the console should then return to the homescreen. If the console does return to the homescreen then the console
is behaving how it should.

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

As another controller works, it's not a problem on the console. I think the best thing you can do is return the controller and get another one.

XA JJKILLERs

I have another xbox one controller because my other xbox one controllers left stick keep spam down and my right stick start to move random. Before getting a new xbox one controller, I use this cheap xbox one controller for months without it showing
sign of the weird bug, the glitche that it toying with the left stick and right stick. Then after this weird bug. thing messing around those sticks I got me another cheap xbox one controller. I been using it for months without a problem. Then there that weird
disease bug messing around the left stick and right stick. I went back to use the old xbox one controller that catch the weird bug but it seem to recover from this weird bug? The old xbox one controller return back to normal. Then I been using it for months
without a problem. But then the weird bug return back to the old xbox one controller. And all what is doing is messing with the left stick and right stick. I don't want to buy a another cheap xbox one controller. I don't want to remove the xbox one controllers
outside layer to remove the part in the left stick and right stick that allow me to click. Because that does not get rid of the weird bug. How did my old xbox one controller is cure from this weird bug? Why the weird bug return back to my old xbox one controller?
I don't want to keep buying xbox one controller. I want to clean it from this weird bug without open it. I think the old xbox one controller is trying to fix itself to return to normal.

Have you checked for a controller update

How return my xbox controller ?