How many truly broken Kinects?

My Kinect stopped working properly just over thirty days after the one year warranty ended. The sensor turns on with the xbox console, but then goes out either sporadically or permanently, until i unplug and replug it, or restart the console. There is
no troubleshooting for this and technical support was of no use. Of course, XBOX customer service refused to fix this for me unless I pay $89 plus shipping. Be warned, if you have this problem, address it now while you are still in the warranty, because
XBOX does not care once you are outside the warranty period. Thank goodness i purchased on a credit card and have benefits that may pay for the repair.

 

My Kinect is completely dead. The real kick in the pants...I called for replacement and I was one day outside of my warranty's "grace period". Microsoft wants $89.00 for a refurbished turd that they will warranty for a whole 30 days. On a separate note,
XBox customer support is absolutely horrendous. I have had better customer service while waiting in the wrong line at the DMV.

 

I was a Kinect beta tester so I've had it since about 3 months before release and it still works, I don't know what you are all doing to it so it breaks

 

I got my box in November 2014 and kinect worked fine till this month. Now like others here it keeps resetting and sometimes goes off until a hard reboot is performed. Another thread on this site from someone said he had the same issue but only when he set
it up in another location, that made me think it maybe something to do with router settings and not the camera. Disconnected the internet and guess what, it works fine! If other people try this then maybe fearednightmare can let Microsoft know something is
wrong and hopefully a patch will fix it

 

The obvious hardware problem with the Kinect is just the first issue. Service is the other. My Kinect stopped working in December 2014. I contacted Microsoft and sent it in to be repaired in January 2015. It is July 2015 and I STILL do not have it back.
I've talked to at least 4 different individuals over the last 7 months and no one can tell me when I can expect to get the Kinect back.

 

My Kinect stopped working 11 days after the warranty was up. Coincidence? I wonder if MS would still be up for just replacing it for me since this does seem to be a pretty big issue.

 

I used my kinect once and put it away, but now when i try to use it ITS DEAD!! MS support chat told me to shell out $70 for a refurb with 90 day warranty.... Why did I pay so much for a console with a part going defective after only being used twice?? My
kinect is about 6 months out of warranty. MS Support chat was ZERO help. Wouldn't surprise me if it there were thousands of crapped out kinects. Thinking of switching to a PS4. Heard their hardware and customer service is more helpful and reliable.

 

Add me, I simply brought a second hand one from Game for £50, worst experience of Xbox support,

 

Mine has to be unplugged and replugged in to work a max of 30 minutes. Here's the kicker, because my unit is outside the year warranty mark by 2 months when I called in two days ago, they believe I would like to pay another $89.99 or $69.99 if I place the
order myself to have it repaired. A "Robot"(Refurbished unit) from a Microsoft store cost the same amount ($89.99). I don't understand the rational behind wanting to anger customers who obviously expect an item like this to last more than a year..

 

I turned on power save mode for a day and power cycled the unit a couple of different times, of course this is after doing everything else including a full factory reset over the last couple of weeks which had not resolved the issue. For some reason when
I turned off the power save mode this time, again after turning on power save mode for a day and power cycling the unit multiple times, my Kinect has not turned off in about 6 hours. I believe that the "software" issue which is causing all of these problems
finally went away by the "Xbox" resetting itself completely (hopefully I am not jumping the gun on this). Can't tell you why, but maybe this is the only way the "XBOX" will fully reset itself to work correctly with the Kinect. This would prove that the Kinect
itself is not the issue, and there should be a mass update to resolve this issue. STOP PAYING for repairs and replacements, and make Microsoft get its engineers to fix the problem.

 

Not to necro this post but, I believe the new update for the console and kinect may have caused more issues.