how long until we can start playing games again on the xbox one s again

You should never post your personal information on a public forum. You can sign up at http://xbox.com/status to be notified when servers are back up.

Nothing new here folks, again MS burry their heads in the sand

This happened when a massive thread was created due to Xbox One controller disconnecting midway playing games, this was never answered and continually the 'Staff' kept posting crap about how they were looking into it and they were asking for people to keep
testing different avenues.... all a pack of lies!!

I started a thread on it also and it go pretty far until it got closed....I feel a bit of Dejavu coming with how long this thread is taking

I was also told I could watch my native 4K SkyQ through my Xbox One S, can anyone find solid proof in black and white stating we could watch Live 4K TV through the Xbox One S ?

I'm just shaking my head reading all this

Hello Loop,

Thank you for contacting Forum support!

Once you make any major account changes there is a 1 month wait period to add or change account information.

Here is a link on:
How to change the email address associated with your Microsoft account

Once the 30 day wait period is gone, then attempt to sign into the account.

If you are not able to get the verification code select "I Don't Have any of these" and try to change/ add another option.

Hope this helps.

Should typically be 30 days from said change in account

Hello Loop,

Thank you for contacting Forum support!

I do recommend to contact a live agent to see if there is any issue with the main account.

The best way to reach Live Support would be here:

Contact Us



It's going to ask if you want help from the virtual agent select
no thanks, pick the category(Games)and just pick a contact method (request a call from support or Chat is faster).

Hope this helps.