How Long is Too Long to Wait on A Repair Order?

Discus and support How Long is Too Long to Wait on A Repair Order? in XBoX on Consoles to solve the problem; I received an Xbox One S as a gift around Thanksgiving. The included controller did not work right out of the box. Submitted a repair order, sent the... Discussion in 'XBoX on Consoles' started by DJGingerFury, Dec 26, 2016.

  1. DJGingerFury
    DJGingerFury Guest

    How Long is Too Long to Wait on A Repair Order?


    I received an Xbox One S as a gift around Thanksgiving. The included controller did not work right out of the box. Submitted a repair order, sent the controller to Texas where it was signed for an accepted on 11/29/2016. I have yet to receive any sort
    of status update from Microsoft, and the website has not updated past "Fulfillment Order." I have tried to contact customer service via their chat line, but have had no success.

    My question in, how long does this process take? Unless I am mistaken, all indications would be that the turnaround would be a week, but here I am a month later without a controller. Is there something I am missing or what is the hold up?

    :)
     
    DJGingerFury, Dec 26, 2016
    #1
  2. Obsessive Power
    Obsessive Power Guest
    How long is too long?

    Xbox One digital games are significantly larger downloads than their Xbox 360 equivalents. Call of Duty Ghosts is a 39.5GB download. With your 30Mb/s download speed, I estimate that it will take between 3-5hrs to fully download and install.
     
    Obsessive Power, Dec 26, 2016
    #2
  3. nato x360
    nato x360 Guest
    How long is too long?

    I bought the COD:Ghosts from an access code that I had redeemed on the marketplace. It seriously takes 5hrs to fully install? I have never had any problems with my internet connection and have 30MB/s.
     
    nato x360, Dec 26, 2016
    #3
  4. Obsessive Power Win User

    How long is too long?

    Xbox One digital games are significantly larger downloads than their Xbox 360 equivalents. Call of Duty Ghosts is a 39.5GB download. With your 30Mb/s download speed, I estimate that it will take between 3-5hrs to fully download and install.
  5. R1CH5TER Win User

    Retail release of Dying Light delayed

    Hopefully not delayed for too long, have it on pre-order for £39, will wait it out, digital is too costly at £55
  6. onyxishere Win User

    Xbox 360 S disk drive problems

    How long ago did you purchase the console? You could try contacting Gamestop for an exchange if it hasn't been too long. If you contact phone support to set up a repair you'll need to pay for the repair.
  7. bowski477 Win User

    How long should a repair order take to complete?

  8. Zahir_Ramathula Win User

    Orders controller taking too long

    I see i wish i could help you, its just that, the only way is to contact them unfortunately. You have to keep trying.
Thema:

How Long is Too Long to Wait on A Repair Order?

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