How long is the warranty on rechargeable batteries?

Curious Sailor Boy · May 13, 2023

I bought a rechargeable battery about 2 weeks ago from Microsoft for my new controller. It worked fine until now, and I know it is not an issue with the controller because it works with AA batteries in, and it also works with a different rechargeable battery in. So my question is how long is the warranty on the battery and can I get it replaced?

Thanks

:)

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good afternoon

Any Microsoft accessory has a 3-month warranty, you can ask for repair/replacement.

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:

https://support.xbox.com/en-us/help/hardware-ne....

Matthew Detzel

Hello,

The link provided above will not let me register the rechargeable battery as a device. Am I entering the wrong serial number? I am trying the S/N number on the battery pack.

Thanks

M3tal Daz3

If you find that the batteries in your Play & Charge Kit are not storing energy as long as before, keep in mind that rechargeable batteries eventually wear out. The length of time that a rechargeable battery lasts depends on how frequently you use the battery
and how frequently you charge the battery. If you use the battery frequently, the battery won't last as long as if you use the battery only occasionally.

zl DiviNe lz

I use batteries to play on my Xbox, rechargeable batteries take a long time to recharge.

M3tal Daz3

How long have you been using that rechargeable battery? Try to use normal AA batteries just to check if the controller is functioning normally

How long is the warranty on rechargeable batteries?