How long does the suspension team take to review suspensions?

They have suspended my son unfairly.

The suspension is very fast, but the revision is very very slow.

It is very very unfair

:)

 

Gamertag violation

how long does it take for the team to review a case, like whats the point when my suspension would be over before they even look at my case

 

Accidentally banned friend

The enforcement team does not use the forums. Since the suspension is for 24 hours, he would not be eligible for a case review (the review would take longer than the suspension). He will have to wait out the suspension.

 

I think they suspend automatically, without checking anything.

If they had reviewed this case, they would have verified that the other player has lied.

 

There is no established timeline yet it depends on the type of suspension and any further investigation performed by the Enforcement Team

Meanwhile I suggest you to read the Code of Conduct and explain it to your child

 

Try contacting official support or go the Enforcement site for more information.

 

I did it yesterday, but they do not respond

 

My son has not broken the code.

If he had, I would not try to have his unfair suspension reviewed.

 

How long is the suspension for?

 

One week

 

Just by putting the "OK" icon

 

Every report gets investigated by XBLPET before a suspension is issued

If you have already filed for a case review just wait for the reply

 

Official support has no connection with enforcement and can only tell you if you have a ban or suspension. As stated numerous times above, case review is the only means of contacting enforcement. Once they rule on that there is nothing further that can be
done.