How long does it take to get money back from a refund

Keep in mind that if you paid with a credit card/Paypal, you're not charged until within 10 days of the game's release so if you cancelled before you were charged, you would not get a refund since they hadn't charged you yet. If you were charged and submitted a refund request, refunds can take 3 to 5 business days to be received after it's been approved, but can take longer depending on the bank.

Hi. My name is Brilliant and I am happy to assist you today.

Here is a thread with a possible solution for a similar issue with the one you're currently faced with: https://answers.microsoft.com/threa...http://support,down to select Contact support

You may contact Microsoft billing support to assist you further on: http://support.office.com/home/chat

I hope this helps resolve your query.

Ok thank you it’s just that they took money from me so I wanted to get it back before it’s too late for refunding

Do you know how long it will take for it to be reviewed?

It can take at least 3 to 5 business days to receive the funds after the refund has been approved, but can take longer depending on the bank.

Hi SonyaMAR, my name is Belle. I'd love to help!

Once they've approved your refund request, it may take 3-5 business days (weekends not included) to reflect in your account. Thus, it may depend on your bank as to when it may reflect back. I would suggest reaching out to your bank and letting them know that you're still expecting a refund so they can trace this for you and notify you once they're ready.