How long does it take for a refund to appear In my account

Thanks for the time I'll have to wait.

Would it be possible to un-refund a game as I have learnt that I brought the right version. So once the money is back I will just re-buy it

Daniel

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community

Hello Daniel, after a refund is requested and the order accepted by Microsoft, it may take up to 72 hours to make the refund.

If your game or subscription was purchased with an account balance, this amount will enter your Microsoft account on time.

However if the game or subscription was purchased by credit card this amount will only appear in your credit card's next billing cycle, the process may take 30 more days depending on the closing of your card invoice.

That's because Microsoft doesn't have access to the banking movement of financial institutions,

So in practice it means that the invoice for the card that bought the game or subscription has to be paid, and on the next invoice it will appear as credit on your card.

Hello again, unfortunately it is not possible, if the refund is approved you will get your money back and you can buy the game again, but it is not possible to stop a refund request.

We are pleased to inform you that your Query has been registered with Microsoft Community, we have assigned a level 5 Microsoft Certified executive to help with your issue. Please contact support team on
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Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your refund request.

This seems to be an ongoing issue and a lot of gamers were also complaining about the same refund problem recently.

Usually, it will take 3 - 7 business days (excluding weekends and due to the ongoing refund delay) to have the refunded amount reflected on your payment method depending on your bank.

If you haven't received your refund on the 7th day (excluding weekends), you may contact your payment provider for a follow-up with your refund request.

Just in case your bank refers you to Xbox Support, you may contact them through this link for further escalation:

https://support.xbox.com/en-US/contact-us/

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl