How it that i can be banned for something i could not control

Hi, you've posted on a user forum. Youll need to go to enforcement.xbox.com to appeal the ban.

You would need to go to
http://enforcement.xbox.com to see if you can submit a case review.

Hi there Di5honored,

Thank you for bringing this to our attention. You will not be able to reach the enforcement team here on the forums. I recommend visiting our Enforcement website for all information regarding Bans and Suspensions.

If you were suspended for longer than a day you can submit a case review.
You can find steps for submitting a case review here:
https://enforcement.xbox.com

We'll be locking the thread to help avoid repetitive answers.
If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize, but just a friendly reminder that for enforcement action there is a dedicated team that handles them which is the enforcement team. There is no direct contact with them, only by reporting and filing a case review.

To help you, I would recommend signing in to https://enforcement.xbox.com to get more details along with checking if you're eligible to file a case review.

welcome to Xbox, where even Microsoft provided avatars/pics can get you auto banned if reported by just one person.