How is my Xbox account? The exact month, day and year.

Hey CurtisOliver1,

I get wanting to mark that 10-year milestone; that's a big deal for any gamer. I am Aileen, an Xbox Expert and a gamer. While I don’t have access to your account info directly (this is a public community forum, and I can’t see private data), here’s how you can find your Xbox account creation date:

Go to: https://account.microsoft.com/

Sign in with your Xbox/Microsoft account.

Click on “Your Info” at the top.

Scroll down and look for “Account created” or check when your Microsoft account was made, it’s usually the same date used for Xbox.

You can also check your first Xbox Live achievement in the Xbox mobile app under your profile's activity feed, which sometimes gives a clue!

Let me know if you're having trouble finding it or if it looks different. Looking forward to your response.

My subscription has an extra month on it, and it expires next year on the exact day that I started the trial, is it possible that I have to let the trial month expire?

Agreed, I also bought a Day One edition with the expectation of a years Xbox Live.. That was the exact bundle inc. games I picked up from BestBuy in Canada, but it also did not come with the 12 months of Live.

I had the exact same thing happen to me this morning too. I changed to one month subscription a week ago because I couldn't afford a 1 year renewal and this morning I checked my account and I also had a charge for 1 year gold subscription. On my billing
account page it says that my 1 year gold is canceled and 1 month gold is active. Maybe it's a problem lots of people had and they will fix it.

DFS is not supported online nor has it been for at least a year. Why it is still an option for consumer purchases doesn't make any sense.

It has also been like that for at least a year, I was running into the exact same problem. I also got everything but a clear "DFS is not supported online" after spending the better part of a day calling and chatting with different supports folks. I ended
up driving four hours to a physical store location to purchase my Surface Book using my DFS account.

I have been able to use my Dell account for over a year on my Xbox with no issue until a month ago so how has it been for "over a year" 🤔 sounds very strange and Microsoft/Dell should make this known, especially if the new Xbox is supposed to be able to
be purchased again through a Dell preferred account, they dropped the ball on this one sad to say.