How is it fair that a system that was set up to protect kids doesn’t work

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Unknown

Sorry, can you explain to me about more your situation?
Are you referring to an enforcement action / suspension for an account?

Same here.

Set up Xbox 360 for my son. Won't play some disc games e.g. Plants v Zombies unless I enter my c/card details. What's the go. Why should I need to do same to prove I'm an adult (parent)? You don't have to be an adult to have a c/card.

Checked internet status and all working fine, but keeps asking us to sign in to Xbox Live. Have done same but still doesn't work.

Hope somebody has an answer. Frustrating to have purchased games (discs) and you can't actually play them unless you go 'live' and/or need c/card details. May as well get my money back on the games as not entering my card details when have already paid
for the damned games.

Okay. That was my other option was to try to hook up his new xbox to the same tv, but then they'd have to take turns playing. Thank you for answering so quickly.

We purchased Plants v. Zombies Garden Warfare and keep getting the following "connection" box saying: your profile does not have the correct permissions to access xbox live functionality. What do I need to do to get past this? We can't play the game,
and my kiddos are almost as frustrated as I am. Merry Christmas!?

Yes that will work but you can't play two Xbox systems on one tv