How does Microsoft deal with false reports?

Discus and support How does Microsoft deal with false reports? in XBoX on Consoles to solve the problem; A brief explanation of my situation: I play an absolutely massive amount of Overwatch. I've been a subscriber to Xbox Live Gold for more than eight... Discussion in 'XBoX on Consoles' started by Saya-15A0B43F-A4FB-47FF-B5D1-A36113DC141B, Apr 30, 2017.

  1. How does Microsoft deal with false reports?


    A brief explanation of my situation:

    I play an absolutely massive amount of Overwatch. I've been a subscriber to Xbox Live Gold for more than eight straight years. My reputation on Live has always been spotless (before today, I'd only had one person file a report against me over the past six
    months and that was because the guy just didn't like my voice).

    Today alone, however, I've been hit with several reports (1 Unsporting, 1 Cheater, 3 Gamer Picture, and 1 Gamer Tag). I suspect that the same person is responsible for every single one of these reports, possibly even using alts to do it.

    A little while ago, I got paired with a guy in one Overwatch match that purposely started throwing the game because we had no healer (there was a reason for that, which I won't go into because it gets off-topic). After spamming the in-game chatbox for a
    while, he resorted to outright throwing the game by jumping off the map over and over and over again. I have a recording on my profile that even proves this.

    During the third round of that match, two of us switched over to healers, but the guy mentioned above was at the bottom of our priority list because we didn't see the point in healing someone who had spent the bulk of the match attempting to throw the game.
    We didn't ignore him completely, but we did prioritize everyone else above him. After the match, he got onto an alt and sent me a message saying he'd reported me for sexual harassment (a false report) and he added a six letter slur to the message for good
    measure.

    If this guy is the one responsible for all of those false reports, how will Microsoft handle it? That question goes doubly for the fact that he likely used alts to spam me with false reports instead of his main account. Is there anything I can do other than
    reporting that alt's hate speech message and his main account for unsporting conduct (ie throwing the game)?

    Thanks in advance to all who reply.

    :)
     
    Saya-15A0B43F-A4FB-47FF-B5D1-A36113DC141B, Apr 30, 2017
    #1
  2. Daft Badger
    Daft Badger Guest
    I really want answer from Microsoft why no action is taken against ip booters

    As owen said,it's down to your isp,not Microsoft.

    Tips on how to deal with ddos attacks can be found here
    support.xbox.com/.../dos-attacks-faq
     
    Daft Badger, Apr 30, 2017
    #2
  3. Ahmed.Hamdy
    Ahmed.Hamdy Guest
    Xbox gold renewal error code

    so, what does this mean and how to deal with?
     
    Ahmed.Hamdy, Apr 30, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    How does Microsoft deal with false reports?

    Anyone who abuses the reporting feature risks enforcement action themselves.

    As long as you have done nothing wrong you have nothing to worry about.

    The only way to report someone is via your console.You should also block this person as well.

    A report via your console is the only way the enforcement team will investigate someone.
     
    Daft Badger, Apr 30, 2017
    #4
  5. Daft Badger Win User

    How does Microsoft deal with false reports?

    Anyone who abuses the reporting feature risks enforcement action themselves.

    As long as you have done nothing wrong you have nothing to worry about.

    The only way to report someone is via your console.You should also block this person as well.

    A report via your console is the only way the enforcement team will investigate someone.
  6. Daft Badger Win User

    How to report 'False reporting'

    You can also get suspended for abusing the reporting feature.

    Doesn't matter if this argument was between friends.If one of them violated the ToU/CoC then they can be suspended.

    That's even if that was why your "friend" got suspended.As smiles said,any report is investigated which takes time,your "friend" could of been suspended for something they did weeks or even months ago.
  7. smileskybird Win User

    How to report 'False reporting'

    This can be a common practice too on Xbox 360. Even me and my friends and others on XBL may report just for the heck of it. Forum regulars on here had a play around with it too, where we would report each others post, after all, the volunteers and mods did
    comment you can report for both good and bad things.

    However if the report has no validity when it is investigated, nothing may be done. They do investigate and the results may not be issued until weeks or months later. So it could have been for a past action that you shouldn't have done. There's only like
    less than a dozen people part of that enforcement team, and with over 30 million active people on Xbox 360 and Xbox One, it can take a long time that we forget what we did wrong and assume it was for a recent event. You can't report for false reporting as
    kids do it all the time and Xbox is for all age groups. For instance you could report a gamer pic for a person who didn't smile hard enough or something. You shouldn't report for no reason, but people still do it.
  8. Mistress Sara Win User

    How to report 'False reporting'

    Hi there,

    A user can submit a case review at
    https://enforcement.xbox.com
    if they feel a suspension is in error. Only an enforcement team member can respond to any enforcement actions they issue as they do not use the forums.
  9. TU BlackNYellow Win User

    i can't play online games on my other account or join parties i have been falsely reported by people in destiny please help me! ganertag. PlacentaSoup410

    how does it not matter if I'm falsely reported? I've been on xbl for almost 9 years and this is what you're gonna say?
Thema:

How does Microsoft deal with false reports?

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