How does friend redeem Xbox gift card i purchased w/ Microsoft rewards points?

If you have enough Microsoft reward points, then you need to redeem the reward points for Xbox/Microsoft Gift Cards on the redeem page of Microsoft rewards. Then once the gift card codes have been emailed to you, then you can redeem those gift card codes on https://account.microsoft.com/billing/redeem Once you have enough money from the Xbox Gift Cards, you can then purchase Minecraft from the Microsoft Store or Xbox Store (depending on which version you want).

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. Rewards points can only be used to redeem gift cards through the Rewards program, not to be used to make purchases on Live. You would
need to save up enough to redeem an Xbox gift card and then use the money from that gift card.

Hello Sax1973,

Thanks for reaching out to the forums. We see you have a question on redeeming rewards. This is possible if you redeem for the correct currency. There are two types: Xbox gift card and Microsoft Gift cards. You would need to redeem the points for the Microsoft
gift card then use that to purchase the controller.

Hope this helps.

Brad

Hello, Tmbly. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

Important: Please refrain from sharing personal information, including email addresses, phone numbers, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

That being said, I take this opportunity to let you know that when a gift card is redeemed through the rewards program, you will not receive a redeemable code. Instead, your Microsoft account balance will be credited with the amount you redeemed.

In case you want to double-check if the balance was credited, please visit the following link with your account:
https://account.microsoft.com/billing/payments

Furthermore, please be aware that the balance can't be transferred to another account, and the one received through Microsoft Rewards expires in 90 days. However, if your friend lives in the same country and if the option is available, you can try gifting the content they want by either looking for the gift option on Xbox.com, or on your console.

I know this is not the answer you were expecting, but your kindness and understanding are appreciated.

Regards,

Arturo.

With Microsoft Rewards points, once you earn enough points you can redeem an Xbox gift card to add funds to your account and then use those funds to purchase a gamertag change. The support person you spoke to was misinformed on how many points it takes.
Prior to the currency system Microsoft used points as currency and at that time it cost 800 Microsoft points to change a tag. Microsoft points are not the same as Microsoft Rewards points though so you would need enough points to redeem a $10 gift card as
well as a little extra to cover tax.