How do you you get a screenshot of a purchase receipt for roblox

('__') · May 31, 2020

Just recently I decided I wanted to try and link my roblox account to my phone so I watched some YouTube videos and all of them told me I need to unlink my account so unknowingly that is what I did. Soon after I realized the mistake I made which was the
fact that when I had gotten roblox a few years back to play with some friends I got and and it told me to link my account to my xbox profile and I figured it would be fine because most other games tell you to select a profile and I didn't realize the difference
at the time so I linked them and was never given the option to link my phone, email or even make a password so upon recently unlinking my account I realized I had no way of signing back in so I asked roblox support for help and after waiting for a couple days
they said "Please reply to this message with a copy of your Roblox, Xbox purchase receipt. You may send us your emailed receipt or a screenshot of your Roblox, Xbox purchase receipt." I do not now how to do this and would really appreciate some help with this
because I just want to sign back into my roblox account. Im not the brightest person so if anyone could help in any way it would be very appreciated, thank you.

:)

('__')

I am sorry to say but it is not possible. They only accept order receipts and as you can not get one you won't be able to access the account you are trying to recover.

Joker9428

Np please feel free to contact us again on the future if you have other concerns.

Joker9428

Due to roblox being free in the xbox store we do not send receipts for free things unless a purchase was made, I would try showing them a picture of the game installed on you're xbox.

freeformgryphon

did you get it?? i have the same issue.

('__')

Thank you I appreciate the help.

How do you you get a screenshot of a purchase receipt for roblox