How do you want to pay the rest? Error!

Discus and support How do you want to pay the rest? Error! in XBoX Games and Apps to solve the problem; Hi Microsoft team i tried to buy the fortnite starter pack for 4.99$ and i have 5$.This is the thrid time when i do this but now it ask me for the... Discussion in 'XBoX Games and Apps' started by ShadowGamerGrigoriu, Jul 8, 2019.

  1. ShadowGamerGrigoriu
    ShadowGamerGrigoriu Guest

    How do you want to pay the rest? Error!


    Hi Microsoft team i tried to buy the fortnite starter pack for 4.99$ and i have 5$.This is the thrid time when i do this but now it ask me for the rest.What i can do because when i but my paypal the purchase failed.Please help me

    :)
     
    ShadowGamerGrigoriu, Jul 8, 2019
    #1
  2. HackingSpartan8 Win User

    How do you want to pay the rest? error

    As my fellow ambassador Njal the Blue said, you will need to provide a bank account, card or paypal. The reason for this is, that if you won't have enough Microsoft balance to cover the recurring subscription fee in the future months, it will take it from
    the backup payment method. Of course, you can always turn-off auto renew in your subscription settings on account.microsoft.com
  3. Njal the Blue Win User

    How do you want to pay the rest? error

    It isn't an error, it is because it is a monthly subscription service and it needs a valid payment method credit/debit card, PayPal etc. Once you set it up using one of those methods, you can cancel auto renew at

    https://account.microsoft.com/services     and remove any payment card etc from your account.
  4. XBF Felixx P Win User

    How do you want to pay the rest? error

    Hello SilkenMule113!

    Thanks for reaching out to Xbox forums support. That's strange.

    It might be asking you for a bank / debit card information since it is a subscription.

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your billing account and see what might be causing that issue or even might be able to make
    the purchase for you.

    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  5. Smwutches Win User

    How do you want to pay the rest? Error!

    Check to see if the purchase says it's 4.99 plus tax. If so, you would need enough funds to cover tax as well.

    If the Paypal payment is failing, you would want to contact support and speak to billing for assistance. http://support.xbox.com/contact-us
  6. Wishcatcher Win User

    How do you want to pay the rest? Error!

    Hi,

    Sorry about that issue , you have to put 4.99$ on your paypal account before buying this pack.

    Or entrer a credit card number on your Microsoft account.

    If you still cant buy it, please call Xbox live helpdesk > https://support.xbox.com/contact-us

    Regards
Thema:

How do you want to pay the rest? Error!

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