how do you recover data deleted off of Xbox cloud

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Synthia, I'm sorry but once the Save is deleted, unfortunately no process has been developed to recover these files.

So there's no way to recover :/

I remain at your disposal if you have any further questions.

Hi Synthia,

What’s the specific game, or are multiple games affected? You might have some success recovering certain in-game content if you contact the developer.

If the save data was deleted locally, then everything should simply resync once you relaunch the game. If it’s the cloud save that was deleted, however, then there isn’t currently any solution.

It’s unfortunately not possible to recover any game save data/progress once it’s been deleted everywhere - this is permanent with immediate effect.

Similarly, if a game save is overwritten or corrupted, then the previous save would be lost and the only option would be to continue with the new one.

Also keep in mind that games and game progress are associated to your account/profile and not the device itself.

If you experience any issues trying to sync game save data, refer to:

Syncing game saves to the cloud error messages | Xbox Support

This guide explains everything on cloud game saves:

Xbox cloud game saves FAQ | Xbox Support

Hope this helps.

Ok thanks. I have 1.2gb of save data on the console. Is there no backup data stored within that which I could possibly access?

I can't delete the data off my console as apparently certain save files are not backed up to the cloud, such as career mode data. That data is saved to the console and if deleted off the console will not be recovered from the cloud.

If cloud saves were deleted, im not sure theres anything to recover. Cant imagine if this would work, but deleting and reinstalling the game might reset the account back to a cloud save but since everything cloud saved is constantly updated...might be
stuck at the moment. How was the cloud data deleted?

Hello there!

Thank you for the reply, usually if you are playing online on a game on Xbox, your data is automatically saved to the cloud. Therefore you should be able to recover it. See information on this link Xbox cloud game saves FAQ | Xbox Support.

However, if the data was deleted manually, you might not be able to recover it. For your case it would be best if you try checking the game developers to see if they would be able to recover the lost data for you.