How do you get troubleshooting off the screen when updating

All I can say is what fixed mine which is in the replies above title FIXED. You have to get to the troubleshooting screen. It has something to do with the console not updating correctly.

Power off the xbox take out power cable for 3 minutes. Plug it in. Hold the controller sync button and the EJECT button down. Continue to hold these and tap the xbox ON button and hold the other 2 down until a 2nd ON sound is made.

When the troubleshoot screen comes on, hit the CONTINUE option and go through the steps to update the console.

Also google for the instructions on how to do this as mine here are not the best.

This fixed mine and it is working fine

All I can say is what fixed mine which is in the replies above title FIXED. You have to get to the troubleshooting screen. It has something to do with the console not updating correctly.

Power off the xbox take out power cable for 3 minutes. Plug it in. Hold the controller sync button and the EJECT button down. Continue to hold these and tap the xbox ON button and hold the other 2 down until a 2nd ON sound is made.

When the troubleshoot screen comes on, hit the CONTINUE option and go through the steps to update the console.

Also google for the instructions on how to do this as mine here are not the best.

This fixed mine and it is working fine

Goodluck

Trying to figure out how to turn off game dvr since the update. Gets annoying when it's constantly coming up on my screen when playing Fifa

Hi Doggin,

There are a few things you may want to try for this issue:

First off, I would look at our
Console Update Troubleshooter, there are a few solutions in there that might help you get your console to update properly.

You may also want to try the possible solutions in our Screen Freeze troubleshooter as well.

Please let us know how those work out for you and we'll go from there.

Hi Aj,

Thank you for coming to the Xbox forums, I'd be happy to help.

Let's try some console troubleshooting to see if we can get this update to download. First, when the error occurs, do you get a screen that "says something went wrong"? If you do, select the option to Troubleshoot and then select Reset console and choose
keep my games and apps. Follow this system update solution article for step by step instructions on how to solve this issue:

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

Let us know if you have any questions about the troubleshooting presented in that article.