How do you fix a disc installation issue?

Neo Drif · Jan 2, 2024

I got COD AW a few days ago, it started downloading normally as any other game would be but suddenly when it reaches to a certain percentage point where it stops downloading and no matter how many times you try to install it again, it always stays at the same percentage point and it also notifies installation stop by several seconds afterwards and would not continue to download further. Another issue is that, whenever i try to download it through the store it would only display Manage or Choose Edition despite being that I have inserted the disc, please fix both of these problems Xbox thank you.

:)

Rodrigo Oliver

Hi Neo D, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can reset your console.

Please, follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if it works!

kyle_m4496

Hi StryderMANYA. My name is Kyle and I'm an independent advisor.

I'm sorry you are experiencing issues installing a disc. Let me see how I can assist you.

Do other games on disc install fine?

Reno Valentine

Well re-installing the second disc worked for me however i do get the feeling that this is a sever issue and reinstalling the discs is only a temporary fix.

Krinjax

Update: So just as a how the issue is fixed kind of thing.

If the Install disc hasn't been installed before the Title update, you get the Error. Fortunately, I decided to skip the update to see if I could install the disc, which worked; unfortunately, my story data is now corrupted... Well, you win some and lose
some I guess.

Echo4Ent

Play with Disc 2 inserted, instead of Disc 1. That should fix the issue.

If you are still having issues, Uninstall the game, and then insert only Disc 2, and let the game install.

Good Luck!

How do you fix a disc installation issue?