How do you contact Xbox support

Discus and support How do you contact Xbox support in XBoX on Consoles to solve the problem; I’ve been passed around automated services an bots for a week now and can’t speak to anyone in anyway . The call back service says not available an has... Discussion in 'XBoX on Consoles' started by David Bowring1, Jun 25, 2023.

  1. How do you contact Xbox support


    I’ve been passed around automated services an bots for a week now and can’t speak to anyone in anyway . The call back service says not available an has said it all day for a week now, there’s no web chat option an even the ask the community side just bounces me off to more bots.

    :)
     
    David Bowring1, Jun 25, 2023
    #1
  2. Janet_C Win User

    How do you contact Xbox support

    I understand your frustration, on the Xbox status page there are no reported failures to communicate with support, in this case the only thing I could recommend is to continue trying to contact them. You did not specify what problem you require the intervention of an agent, but problems related to Account Access usually have more attention and contact options on the support page.

    Regards
  3. Janet_C Win User

    How do you contact Xbox support

    Hello!

    I'm an independent advisor and a member of the Xbox Community just like you.

    I will be glad to help you.

    The only ways to contact us are through the following support page.

    https://support.xbox.com/contact-us

    Depending on the problem you present, certain contact options are enabled. Contacting a support agent is only available for certain issues, since most of them do not require the intervention of a support agent.

    Best Regards.
  4. David Bowring1 Win User

    How do you contact Xbox support

    Hi, thanks but I have been trying that link all week it just constantly says “service unavailable please try later” and seen that several times a day since Monday the 19th. Nothing I do can get through to anyone I just keep getting passed from bot to automated service to another automated service that hangs up after about 10 mins of waffling rubbish I’ve heard countless times all week.

    Thanks for your time in replying but I’ve given up now, I’ve had enough of their disgusting services.

    Thanks again for your time

    Bye
  5. Hoskayra Win User

    How do I contact xbox support

    Hello Evan My name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    I am very sorry for the problem you are going through, if you want you can tell me the problem you are going through to see if I can guide you towards a solution.

    I also leave you the link to Support here: https://support.xbox.com/contact-us

    Check and confirm that you are within the available support time in Contact Times.

    Click Contact Us

    Select the options from the drop-down menu that match your concern.

    On the page, please see the support articles provided that may help you with your concern. Click View Contact Options if you need further assistance.

    On the next page, select Online Chat or Request a Call Option and then follow or enter the necessary details.

    Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  6. kev04 Win User

    how do i contact xbox support

    Xbox one series x can log into both websites on pc but not on mobile or console
Thema:

How do you contact Xbox support

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