How do I utilize xboxlivefamily email address if it no longer receives emails?

Discus and support How do I utilize xboxlivefamily email address if it no longer receives emails? in XBoX Accessibility to solve the problem; Hello, So way back when, I apparently created an EA Account utilizing my @xboxlivefamily.com email address that I was given. I'm trying to unlink my... Discussion in 'XBoX Accessibility' started by Josh0042, Nov 3, 2023.

  1. Josh0042
    Josh0042 Guest

    How do I utilize xboxlivefamily email address if it no longer receives emails?


    Hello,

    So way back when, I apparently created an EA Account utilizing my @xboxlivefamily.com email address that I was given. I'm trying to unlink my xbox account associated with this EA Account.

    However, when I click unlink, it is asking for a verification code that is sent to my @xboxlivefamily.com email. But, apparently that address is no longer available according to Microsoft/Xbox, so no emails can be sent/delivered to this email address. This is problematic.

    All I want to do is unlink the account, but how can I do this if I can't verify the email address due to not being able to get emails for this specific address?

    Please help!!

    :)
     
    Josh0042, Nov 3, 2023
    #1
  2. Darhyl Amizola Win User

    How do I utilize xboxlivefamily email address if it no longer receives emails?

    Hi Josh! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox/EA account. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Unfortunately, there are no other available options to unlink your EA account from your Xbox account. I highly suggest you reach out to EA support for further assistance as they have the tools and resources to properly investigate this case and possibly unlink your Xbox account from your EA account. You may contact them using the link below:

    https://help.ea.com/en/help-contact-us/?product=ea-app&platform=pc

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. AridLizard Win User

    xbox Live account is attached to my dads email and his xbox live account is attached to mine

    if they are Microsoft email addresses then they are permanently linked to the Xbox account.

    if you add an alias email then remove the Microsoft email address it will delete the Microsoft email account and you will no longer be able to access anything else connected to it, such as Office 365, and you will no longer be able to send or receive emails
    on that account
  4. DylanM819 Win User

    Xboxlivefamily Email

    Hi Genevieve,

    It is a personal account that has been set up for many years, under the old family xbox live plan.
  5. iareBRENDEN Win User

    Xboxlivefamily Email

    https://answers.microsoft.com/en-us...l-adress/49b87976-d63f-46ff-9f0b-98ddf7a2616b

    I'm unfamiliar with this email domain, but found a past thread here that might help you eith th alias problem.

    I would also google "xboxlivefamily email" and take a look at some results. It seems like these emails were automatically generated by Microsoft years ago when family account were possible. They were for login purposes and never meant to recieve emails.
  6. Georges C. Win User

    email is a xboxlivefamily

    I understand, the big question is, Microsoft has no change, include or delete emails that are in family groups, this is done by the user, we also have no way to change security emails from an account or create an "Alias" for a particular account.

    As you said before, if you are in a family account, you should first try to leave it so that then you can make any changes to your email.

    Regards,

Thema:

How do I utilize xboxlivefamily email address if it no longer receives emails?

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