How do I use my Microsoft GiftCard/Points with Design Lab?

ccarlto · Dec 24, 2022

How do I use my Microsoft GiftCard/Points with Design Lab?

I cannot find the option on the updated site, but as early at 10months ago I was able to use said gift card/points just fine at checkout.

(Order number 4325834367, 5738462426 )

I saw the Elite/Pro controllers were now available, so I traded in my old controllers toward Microsoft Gift cards so I can purchase the pros and now I don't see the option listed on the site anymore.

To make matters worse, the FAQ Says they are not accepted, which is odd since as late as June of last year they were by multiple sources.

Thank you.

:)

Smwutches

Currently it's not possible to use your Microsoft account balance for Design Lab. It was available until they took down the last earlier this year and when they brought it back in June, they removed the option.

ruemanshu

This also a link to a sweepstakes they had earlier this year. Hopefully whoever won was able to redeem their gift card before this decision.

"one (1) Microsoft Store Gift Card** in the amount of $442.00 which winner may (but is not required to) use to obtain four (4) Xbox Design Lab Wireless Controllers"

Official Rules - Microsoft International Sweepstakes (microsoftrewards.com)

ruemanshu

I am in the same boat. This is absolutely ridiculous for microsoft to not accept their own funds.

Plus they still have articles out there that state you can buy digital codes for designlab in their microsoft store. I know the article is old, but still... it should be removed if they are no longer going to sell these from their store directly.
Give the Gift of Digital Codes for Xbox Design Lab Controllers - Xbox Wire

ccarlto

Sad, but true

It's weird though, I can use the store credit to buy anything, even pro controllers or a Series X....

but I can't use it for a custom design labs.

Meanwhile I am now sitting on over $300 in store credit for the controllers I was going to buy, and have no controller.

Squeechums

This controller was delivered 2 days ago from the microsoft design lab. How do i do a return?

How do I use my Microsoft GiftCard/Points with Design Lab?